DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,542 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

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“Top quality customer service Ordering process effortless Delivered next day :-)”

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Posted 2 months ago

“Very helpful and super quick delivery! Would 100% recommend”

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Posted 2 months ago

“Very good and helpful and quick delivery. Would definitely use again.”

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Posted 2 months ago

“A good experience from start to finish. Easy to order and delivery within promised timeline.”

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Posted 2 months ago

“First class customer service and incredibly pro active - thank you”

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Posted 2 months ago

“Excellent service ordered it Friday and it arrived Saturday. fantastic communications.”

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Posted 2 months ago

“Very good communication, I had a problem with the initial delivery, but it was quickly collected and a new order delivered the same day. I have used this company in the past and don’t hesitate to recommend them.”

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Posted 2 months ago

“Beautiful high quality Nouveau spa tiles. The turquoise colour looks as in the website. Tile is easy to lay and cut to size. Communication emails with regards to my orders, status of delivery and post delivery makes me felt looked after. DCTUK offers quality products and excellent customer service. Keep up the good job! I highly recommends DCTUK.”

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Posted 2 months ago

“Top Drawer Company ! - excellent feedback and great service, recommended”

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Posted 2 months ago

“I have used DCT UK a few times now. Brilliant service and price of the tiles I ordered would have been more than double for the same quality carpet. Very pleased and will use again for my next project.”

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Posted 2 months ago

“Great service from ordering to delivery. Highly recommeded.”

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Posted 2 months ago

“I have purchased from DCTUK for the first time, great choice of products with information making choice easier, from order to delivery, was quick and fast, packed really well so no damage.”

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Posted 2 months ago

“I have purchased from DCTUK for the first time, great choice of products with information making choice easier, from order to delivery, was quick and fast, packed really well so no damage.”

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Posted 2 months ago

“Very helpful on initial chat session. Free samples dispatched quickly and received within a couple of days. Order subsequently placed and again delivered within a couple of days. Quality carpet tiles at a very good price - and great service too. Will definitely use this company again! Many thanks”

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Posted 2 months ago

“For me they're a brilliant company. Very helpful and they gave me a 10% discount even even before the black Friday deals. Definitely will use them again. 10 of 10”

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Posted 2 months ago

“I have used DCTUK many times now, the products are great quality and price is a affordable. The website had very handy calculator to help work out quantity of items needed plus it mentions about factoring the waste, which I didn't when measuring originally. The customer service from the team Chris Lewis, Michael Jones & Lewis Teare was amazing! From sending out samples, to placing the order then to checking on delivery. Loved the little touches they have, a little picture of the person who packed the item was great. I would highly recommend and will be using time and time again. Thank you!”

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Posted 2 months ago

“Excellent service and delivery. Would use again”

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Posted 2 months ago

“Great Customer Service from Chris Lewis and the process from samples to order was amazing 🤩”

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Posted 2 months ago

“Very pleased with the price, choice and quality of the carpet tiles available. Delivery was also quick and the customer service representatives were friendly.”

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Posted 2 months ago

“The choice of ranges and colours is amazing. The website was really helpful in aiding calculation of the number of boxes of tiles and guiding us through the many options to the best sort of tile for our specific requirements. The 3D visualiser is great as it gives a really good impression of how a larger floor area would look when laid. You can quickly try different colours and also compare two colours. Customer support was great, when checking on a couple of things. The delivery was prompt, arriving on day 7 of the 7-10 days estimated. The tile colour was exactly as we had anticipated from the website and the quality looks geat. Excellent service from dctuk - highly recommended.”

Helpful Report

Posted 2 months ago

DCTUK is rated 4.7 based on 3,542 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.