DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,444 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service from start to finish. Great product, we ordered some carpet tiles to freshen up the lounge and they are great quality and easy to fit, looks really impressive.”

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Posted 3 years ago

Wow thank you so much for this review Sam, we appreciate it! ⭐😊

Posted 3 years ago

“Fast response and good service.. quick delivery”

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Posted 3 years ago

Wow thank you so much for this review Jason! ⭐😊

Posted 3 years ago

“Helpful online chat service with very swift despatch of samples. Order arrived within 3 days as promised. Can't comment on the tiles as yet as they are still to be laid”

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Posted 3 years ago

Thanks for the review Susan, we appreciate it! We hope the tiles will look great:)

Posted 3 years ago

“Best carpet tiles around will buy again”

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Posted 3 years ago

Wow thank you so much for this review! ⭐😊

Posted 3 years ago

“Excellent customer service yet again, thankyou again Heather”

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Posted 3 years ago

Thank you for the 5 star review Dave, we appreciate it!

Posted 3 years ago

“Excellent service as always.”

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Posted 3 years ago

Thank you for the review Steve!

Posted 3 years ago

“Hi Order came today as promised super fast delivery really pleased with the tiles colour is perfect can't wait to fit them well pleased Thanks”

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Posted 3 years ago

Wow thank you so much for this review! Please take a picture and send it to sales@dctuk.com we'd love to see:)

Posted 3 years ago

“Nour Ben Slama gave exceptional customer service . From ordering carpet tile samples to placing our order she gave Very helpful advice with a professional caring service. Carpet tiles arrived when expected . Well done DCTUK”

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Posted 3 years ago

Thank you so much for this fab review Susan!

Posted 3 years ago

“Excellent service from start to finish. I received several samples to help me make my final decision. It being difficult to match colour correctly from a screen, this is recognised and DCTUK was happy to assist by sending more samples. Nour kept in touch throughout the process and was very helpful at the stage of placing an order. Tiles arrived very quickly and I was kept informed of the delivery status. Great company to deal with and the tiles I finally decided on are fantastic. Exactly what I wanted, looks like a wood floor but isn't and much easier to fit. Fitted myself and it was very easy, once I got going. DCTUK have some useful instruction videos if you decide to fit yourself.”

DCTUK 5 star review on 16th February 2021

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Posted 3 years ago

Wow your flooring looks great!! Thanks so much for your review we appreciate it!😊

Posted 3 years ago

“Very good company. Super fast delivery and very good quality products! Will definitely be back!”

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Posted 3 years ago

Wow thank you so much for this review! ⭐😊

Posted 3 years ago

“Used them in the bedroom and although I measured it wrong so will have to order a few more, really pleased with the overall effect. Good service and will definitely use DCTUK again. Very happy customer :0)”

Helpful Report

Posted 3 years ago

Thanks so much for this review Kristina 😊

Posted 3 years ago

“I cannot recommend DCTUK enough - I originally ordered some sample tiles and, once my decision was made, Vanessa was so helpful with placing my order - she made the whole process very easy and was so professional and friendly. Thank you Vanessa for great customer service and thank you DCTUK for the quick processing of my order, your quality tiles and super speedy delivery!”

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Posted 3 years ago

Wow thank you so much for this review! ⭐😊

Posted 3 years ago

“Huge range of products and good prices. Samples delayed, but actual order arrived very quickly... and when wrong product was delivered they put this right immediately!! Very helpful staff. Would certainly buy from them again.”

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Posted 3 years ago

Apologies for the late sample delivery but thank you so much for this review ⭐😊

Posted 3 years ago

“We are really impressed by both the product and the service. Thank you DCTUK, our conservatory has been transformed.”

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Posted 3 years ago

Wow thank you so much for this 5 star review Marigold! ⭐😊

Posted 3 years ago

“Tiles look and feel great. Easy cut to size.”

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Posted 3 years ago

Great to know thank you so much for the review:)

Posted 3 years ago

“I am very pleased with the product and the service of DCT UK. Both surpassed my expectations.”

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Posted 3 years ago

Wow thank you so much for this review Lisa! ⭐😊

Posted 3 years ago

“Everything arrived on time in good nick. The information was plentiful and excellent all in all a sound company to business with. pS Tile colour great matches with screen image.”

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Posted 3 years ago

Thanks so much for this review Ian, we appreciate it!

Posted 3 years ago

“Always find the staff at DCTUK very helpful with excellent communication skills.”

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Posted 3 years ago

Wow thank you so much for this review! ⭐😊

Posted 3 years ago

“I ordered Cosy Toes in Misty Grey for my home and the Sticky Stuff adhesive. Found the website very easy to use whilst I was browsing, and it was easy for me to find the tiles with the softness underfoot that I wanted. Delivery was within 48 hrs. Tiles were very easy to lay myself, and I would order from this company again. Thanks :)”

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Posted 3 years ago

Thanks so much for this lovely review Zoe we appreciate it!

Posted 3 years ago

“Excellent service. Good quality product at a great price. Quick delivery. Can’t ask for more.”

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Posted 3 years ago

Wow thank you so much for this review! ⭐😊

Posted 3 years ago

DCTUK is rated 4.7 based on 3,444 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.