DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,449 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company, brilliant service friendly staff a genuinely pleasure to talk to the team I look forward and enjoy working with them”

Helpful Report

Posted 5 years ago

“Brilliant sample service”

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Posted 5 years ago

“I found DCTUK to be very good from my first contact with then, the requested samples were delivered the following day and then followed up by email the next day to check that what was received was what was requested. On top of that the product was very good also, I didn’t know that you could even get fluffy carpet tiles (Cosy Toes II). All in all a good experience.”

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Posted 5 years ago

Thanks for your feedback Roy, really appreciate it!

Posted 5 years ago

“Thank you”

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Posted 5 years ago

“great service, good advice, good price, arrived the next day . Thank you.”

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Posted 5 years ago

“Great service all round from Dctuk. Their website is very easy to navigate and they have a huge range of tiles in all colours and patterns to choose from. They are also the only website I have found that provide an underlay suitable for tiles. It was straight forward to select samples and they arrived within a couple of days. Would definitely recommend to anyone looking for new flooring.”

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Posted 5 years ago

“A great company”

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Posted 5 years ago

“The website is good, as are the samples. Having not yet come to a decision as to which tiles to go for I cannot really say any more than that.”

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Posted 5 years ago

“Good samples would recomend.”

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Posted 5 years ago

“Very good quality good delivery”

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Posted 5 years ago

“Sample is fine. Not quite the match for the Nouveau beige tiles that I was using. I suppose that I will have to bite the bullet and order from your sample. It was a shame that you did not tell me when I ordered them in early October that they were going out of stock and I could have over ordered. The floor will now look a bit of a mismatch. Black mark for DCTUK E G Starkey”

Helpful Report

Posted 5 years ago

Hi Edmund, Sorry that you have had this experience, we don't know in advance sometimes when a product goes out of stock or gets discontinued. If you need any help with matching tiles please let us know.

Posted 5 years ago

“always prompt attention and offers of help from this company would not use anyone else when ordering tiles.”

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Posted 5 years ago

“All the advisors were very helpful and prompt.”

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Posted 5 years ago

“Fabulous customer service. I went out of my way to purchase from them again as I knew I'd be looked after. Great communication in terms of delivery updates Thank you so much”

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Posted 5 years ago

“Very quick and efficient service”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Excellent range and speedy sample service”

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Posted 5 years ago

“Sample tiles arrived promptly and were of good quality.”

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Posted 5 years ago

“Excellent communication and the tiles arrived on the day advised.”

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Posted 5 years ago

“I have not yet made my choices and when I do rest assured my purchase will be with your company. I like the range of tile that you provide,,, I do like your web site. Thank You”

Helpful Report

Posted 5 years ago

DCTUK is rated 4.7 based on 3,449 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.