DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,512 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were really pleased with the whole experience - selecting and receiving carpet tile samples was super quick, then the ordering process was easy. You were proactive in asking if I had any questions or wanted help with the quote. Queries were answered promptly, and we were kept informed of key dates and delivery times. Your emails made me smile, who knew there's so much to get excited about when you buy carpet tiles! The only snag was that the packing boxes had broken apart (point forward for your warehouse people!), but you sent us extra tiles the next day to make up for any damaged ones. We're not floor laying experts but we managed it easily with the adhesive you recommended, and so far they look great! Thanks.”

Helpful Report

Posted 11 months ago

“As usual, Top Notch. Delivery on time. Everything Perfect. Thanks to you.”

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Posted 11 months ago

“Requested a sample within a couple of days it was delivered.”

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Posted 11 months ago

“FIRST CLASS!, GREAT SAMPLES, WILL BE BACK TO THESE FOLK!”

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Posted 11 months ago

“Great and fast delivery”

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Posted 11 months ago

“Delivery was very quick. Noveau cosy toes tiles were easy to lay and look really good. However a couple of boxes had tiles where the edge had been impacted and bent. Presumably due to the carrier. Some of these however were able to be used around edges and just reduced the number of spares about eight in total. Thought you should know Apart from this very satisfied Many thanks”

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Posted 11 months ago

“Great product, and delivered exactly as promised. thanks”

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Posted 11 months ago

“Lewis was extremely helpful, very fast response to emails and efficient order process.”

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Posted 11 months ago

“Excellent service . Ross was especially helpful and helped me choose an alternative to the ones I ordered by mistake. The alternative was slightly cheaper too ! Money refunded the next day. Delivery of new order was the next day . Thanks also to Ethan. Great company and customer service. Would definitely recommend.”

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Posted 11 months ago

“Excellent customer service from DCTUK team. I love my new blue carpet tiles in my father's flat. The tiles feel very expensive and look amazing. My carpet fitter commented how good and hard wearing they are. I will recommend your tiles to my contacts”

DCTUK 5 star review on 12th February 2024

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Posted 11 months ago

“Good customer service”

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Posted 11 months ago

“got the samples in a few days, got my first order next day, will be buying more in near future”

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Posted 11 months ago

“Really pleased with our carpet tiles and spray glue (as recommended) super easy to lay and look really good. Excellent customer service and quick delivery. Can definitely recommend and would not hesitate to order from DCTUK again. Many thanks 🙏”

DCTUK 5 star review on 9th February 2024

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Posted 11 months ago

“Excellent customer service again and again with Lewis @ DCT. Thanks so much and look forward to dealing with you in the near future.”

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Posted 11 months ago

“Carpet squares are lovely brightwns up my room, i havnt finished yet but a good start.”

DCTUK 5 star review on 4th February 2024

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Posted 11 months ago

“Excellent price, really quick helpful delivery. Recommended!”

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Posted 11 months ago

“Great product and service”

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Posted 11 months ago

“Emily Genie is wonderful, very patient and extremely helpful. You can’t get better service!”

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Posted 11 months ago

“Easy process to order. I couldn't track the order and therefore the first delivery missed me. However after a phone call everything ready and following day delivery was gratefully received thanks. The items were all in good order and I'm nearly finished. Thanks”

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Posted 11 months ago

“Good company. Ive bought from them before but this time i wanted samples-arrived quickly and free of charge!”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,512 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.