DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tiles look great and they were so easy to lay. Love the pattern. The driver was very helpful and put them in my hall because they were too heavy for me to carry. Thanks Gill Ps. I would recommend you to all my family and friends”

DCTUK 5 star review on 19th October 2023

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Posted 1 year ago

“Great range of carpet tiles, speedy free samples, great quality products and prompt delivery with a very helpful delivery driver. Very Happy”

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Posted 1 year ago

“Thank you for the samples. Your website is excellent. We are still trying to decide what floor coverings are going to be the best for our areas.”

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Posted 1 year ago

“The team very very professional at all times and the quick turnaround was fantastic and the end result was brilliant. I would highly recommend DCTUK and we will be using them again.”

DCTUK 5 star review on 17th October 2023

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Had 3 buckets of vinyl floor glue ordered. First one leaked and dripped all over delivery van. DCTUK shipped out another right away brilliant service.”

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Posted 1 year ago

“Excellent service particularly with quick deliveries.”

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Posted 1 year ago

“I ordered on the Friday and the floor tiles were delivered on the Monday, amazing! All fitted now and everyone loves the quality and the difference it has made to our meeting room.”

DCTUK 5 star review on 13th October 2023

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Posted 1 year ago

“Good value, excellent communication, speedy delivery, great to deal with. You can buy with confidence from here.”

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Posted 1 year ago

“Very mixed experience, I bought an, admittedly cheap, box of tiles which turned out to be 20 rather than the 24 advertised. To be fair I was offered a refund or for them to source the shortfall. Luckily in a small oddly shaped hallway I just managed with the number I got. The order was also hugely messed up by DPD who not only lied about delivery, they lost part of the consignment. On the plus side the tiles are excellent quality. Having had to contact DCT a few times they did act immediately to resolve things with delivery etc so I can't fault them for customer service, which is impressive, and a very speedy refund of lost/ missing bits.”

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Posted 1 year ago

“Great product and great customer service. Liased with Ethan over both a delivery query and a order query, and he quickly arranged a refund for an over-order. I would definitely use this company again and recommend them to anyone.”

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Posted 1 year ago

“Great service and brilliant products..I fully recommend them.”

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Posted 1 year ago

“Excellent service, tiles good quality and colour as expected it was nice that ethan hennessey checked all was OK”

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Posted 1 year ago

“perfect service, nice follow-up.”

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Posted 1 year ago

“Excellent customer service from Vanessa, great quality carpet tiles and a HIGHLY REC. company. Many thanks all.”

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Posted 1 year ago

“The website was clearly laid out and it was easy to find what I was looking for and order it. Telephone calls I had with members of the customer service team were polite and informative. My queries were dealt with quickly.”

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Posted 1 year ago

“I purchases the cosy toes carpet tiles. They were so easy to put down and are true to there name. The quality is out standing I couldn't be more pleased. The customer service team are also outstanding I have an slight issue with the delivery company dpd they didn't arrive on the day they should and didn't look like they were coming the following day but DCTUK got straight onto it and they arrived shortly after. They are a company that you can ring up and get excellent customer service before and after purchase, quite rare these days. I can't stop looking at my new carpet and i will definitely buy from them again. I can't recommend this company and their flooring enough. A big thank you DCTUK.”

DCTUK 5 star review on 29th September 2023

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Posted 1 year ago

“Ordered some black carpet tiles. Colour and quality were perfect. We put them on top of some shelves for our cats and they love them too”

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Posted 1 year ago

“Reacted quick ! Great .. however the glue provided doesnt stick ? could someone phone me re this ........ Regards Lindsey 07765 191666”

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Posted 1 year ago

“Hi, delivery was within the 7-10 business days and the quality is great. Easy to cut and install”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.