DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,451 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful on telephone. Very wide range of tiles. Very prompt delivery. I now would not go anywhere else for carpet tiles.”

Helpful Report

Posted 5 years ago

“We placed an order for green tiles but when they were delivered, they were blue. We called DCTUK, they were apologetic and got our correct order delivered the next day. Mistakes happen, but they sorted it very quickly and efficiently. Thank you.”

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Posted 5 years ago

“Excellent service from ordering to delivery.Friendly ...efficient..helpful staff when I rang with a query about my order .Good idea to be able to get 4 samples delivered within two days of ordering online. Delivered earlier than estimated date .The tiles are extremely good quality and look fab.Would definitely recommend this company. First Class Service from start to finish.”

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Posted 5 years ago

“Delivered spray glue but no tiles.”

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Posted 5 years ago

“I've used DCTUK several times and they are my go to when I need carpet tiles for a project. Excellent service, quality product, fast delivery. Would highly recommend”

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Posted 5 years ago

“Fast service, exactly what you order, well packaged, right price. Next day delivery during the week, but that doesn't seem to include Saturday delivery, unfortunately.”

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Posted 5 years ago

“I have called the DCTUK and the courier to find the tiles that never arrived but I paid for and they haven’t even bothered to update me. I wouldn’t use again.”

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Posted 5 years ago

“1tile not square on one edge able to use as cut tile but should not have been like it ummm”

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Posted 5 years ago

“I cannot understand why I was told that my order should be delivered within 3 to 5 working days if this was not the case.on querying non delivery, I was informed that sometimes tiles have to be ordered in from Belgium and this can take 4 weeks or so.I was also told that someone had sent me an email notifying me of this update but I have not received such an email.”

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Posted 5 years ago

“Filers bang on time and really good quality”

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Posted 5 years ago

“Found by google and what value and quick delivery”

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Posted 5 years ago

“I'll tell you better when goods are received. This is a premature request!”

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Posted 5 years ago

“My dealings with dctuk has been great. excellent service, delivery and also at a good price. I will continue to make purchases from dctuk without a doubt and will also refer friends.”

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Posted 5 years ago

“Reliable, helpful and extremely efficient service that is provided by DCTUK and in particular Heather Davies. Heather has been no end of help to me through various enquiries.”

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Posted 5 years ago

“Good product range available. Prompt service. Highly recommended.”

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Posted 5 years ago

“Easy ordering, quick delivery, tiles bang-on..!”

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Posted 5 years ago

“I spent a very long time looking for appropriate carpet tiles for my customer. I received all information I needed instantly and accurate and fast delivery dates. The member of the team I dealt with is called Heather and was exceptionally helpful and knowledgeable. I will use DCTUK for future projects based on my experience working with them. Excellent service! Ps. Even the delivery driver was cheerful and helpful, very rare in my experience.”

Helpful Report

Posted 5 years ago

Thanks for such a kind review Jo, we really appreciate you taking the time to write this.

Posted 5 years ago

“Would recommend this Company .Great website.Very helpful when I had a question about my order .Dealt with my inquiry promptly and efficiently.Order arrived on time.First Class Service.”

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Posted 5 years ago

“Tiles arrived very promptly. Colour was as ordered. Easy to put down, easy to cut, looked good. Very pleased.”

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Posted 5 years ago

“Original telephone enquiry handled very well. We were sent good selection of samples and ordered. Goods arrived as promised, great quality and easy to work with. Would recommend- excellent for both product quality and customer service Thanks 👍”

Helpful Report

Posted 5 years ago

DCTUK is rated 4.7 based on 3,451 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.