DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love your carpet tiles..We used them to re carpet our chalet..and they look great. Love the one red and black, sample you sent me..I am still exploring options for my kitchen, at the moment..but it is a very strong contender. Thankyou”

Helpful Report

Posted 1 year ago

“fast, friendly, efficient”

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Posted 1 year ago

“Good service . Highly recommend. However emails are not answered . Only calls.”

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Posted 1 year ago

“I did not receive any sample ... this is not serious, and does not make you want to order.”

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Posted 1 year ago

“The samples haven’t arrived yet. Nigel”

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Posted 1 year ago

“Excellent Service and advice.Brilliant Delivery.Very pleasant driver.Good Quality carpet tiles.We chose Cosy Toes 11 Elephant. Easy to lay. Look terrific in lounge/diner.Really looks like carpet. So pleased . Thoroughly recommend”

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Posted 1 year ago

“Telephone help excellent, quick delivery but packaging broken open. DPD had talked up.”

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Posted 1 year ago

“We had some problem with the courier which was sorted out promptly. The carpet tiles are very soft under foot & easy to install. Second time I’ve ordered from them would recommend.”

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Posted 1 year ago

“Great range of products and excellent customer service from a team who obviously cares about getting it right for their customers.”

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Posted 1 year ago

“I recently ordered some carpet tiles. They were on offer for black Friday. The transaction was smooth from start to delivery, i would highly recommend this company. the tiles have now been laid and look great.”

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Posted 1 year ago

“? Do me a favour.”

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Posted 1 year ago

Hi Thomas, not a very useful review. You could perhaps give us the courtesy of explaining why you gave us 1 star. Our team work hard to help every customer and ratings have a real impact on our business. Thanks Jon

Posted 1 year ago

“Loved the selection and good quality tiles. Received the tiles in good time, so very pleased overall.”

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Posted 1 year ago

“Sales great good product shame that customer complaint took so long to sort had to wait over a week for one faulty tile to be replaced”

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Posted 1 year ago

Sorry to hear this David, can you email me at jon@dctuk.com and provide more information about what went wrong. I'd like to follow it up. We take reviews seriously and your customer experience is important to us. Thank you.

Posted 1 year ago

“Brilliant carpet tiles and easy to fit . it looks like carpet not carpet tiles really good product”

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Posted 1 year ago

Thank you Scott!

Posted 1 year ago

“Brilliant from start to finish. Primley cession all and really helpful. Great product too.”

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Posted 1 year ago

Thank you Hannah!

Posted 1 year ago

“Excellent service. Would recommend using this company.”

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Posted 1 year ago

“Tiles priced per tile and order accepted, but then told that only sold by box of 20. Order subsequently cancelled.”

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Posted 1 year ago

“The customer service and sales were brilliant. Any questions that I had were answered professionally and swiftly making my decision easy. Was informed as and when the delivery would arrive and updated regularly. Vanessa was the contact I spoke to and she was most helpful throughout. Will use again should my projects require their services.”

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Posted 1 year ago

“The samples arrived quickly and when I placed the order so did my flooring.”

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Posted 1 year ago

“Excellent and quick service was received. Easy to use/order website. Excellent communication from Ross informing me when to expect delivery which arrived on time.”

Helpful Report

Posted 1 year ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.