DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,451 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 5 star review on 25th September 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick very helpful staff only one criticism they said 5 working days from Belgium it took a few more than that but they did inform me so it worked out fine. Lovely product and colour will buy more from this company in the future”

Helpful Report

Posted 5 years ago

“Excellent communication from samples to delivery. My carpet tiles were delivered a day earlier than stated. The tiles are beautiful and with a discount offered by Kerry after requesting samples.”

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Posted 5 years ago

“Very good friendly service. Thank you guys.”

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Posted 5 years ago

“Having visited several carpet shops looking for carpet tiles for a quick make over to our bathroom and having no luck we found the DCTUK web site whilst searching the internal. Obtained several samples which arrived very promptly and once we made our selection ordered on line. Order arrived very quickly and at an excellent price. Delivery was on time and delivery driver phoned prior to delivery. Web site very good informative with large selection for all situations.”

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Posted 5 years ago

Thanks for this kind review Stephen!

Posted 5 years ago

“Fantastic carpet tiles. Look incredibly smart in our refurbished summerhouse”

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Posted 5 years ago

“Brilliant and couldn't be more helpful. Travelled from Devon to collect order. Got stuck on m6 so very late. Stayed open to allow us to collect. No problems at all. Excellent quality floor tiles as well. Oh and thanks for the chocolates for the trip back home.....”

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Posted 5 years ago

“Shortly after placing order got email to say "sale now on" and could have saved 10% if I had waited. Told a delivery date. Said we could NOT do it. Were given another date. Then when we were out on the original date, got a call to say the delivery driver was on our drive. Not impressed.”

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Posted 5 years ago

Hi Wendy thanks for leaving a review and letting us know your honest feedback. We'll take a look at your order and work out what went wrong and we're really sorry this didn't go smoothly for you. We're sending out a small gift as way of apology, hope you like it. Thanks again for leaving a review - it helps us improve. Thanks, Jon Techilovsky Management Team

Posted 5 years ago

“Efficient, right from the time of enquiry to the delivery and very customer friendly. Recommend without hesitation”

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Posted 5 years ago

“Excellent experience from start to finish, my carpet tiles were delivered next day and they are superb and easy to fit, Any questions were answered with complete satisfaction and your customer service is superb, couldn't ask for more. Regards, Geoff Hawkes.”

Helpful Report

Posted 5 years ago

“tried to do this on-line but system would not let me enter name, company address and therefore unable to proceed, phoned through order placed in a matter of minutes on Friday Carpet tiles arrived Tuesday, no issues”

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Posted 5 years ago

“DCTUK gave us complete service from the wide selection of carpet tiles available to suit our needs, to the flexible and helpful team that arranged the installation and disposal of the old carpet. As property developers we would definitely consider DCTUK our one stop shop for all our flooring needs.”

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Posted 5 years ago

Thanks James for your kind review, we really appreciate it. The team are buzzing! :)

Posted 5 years ago

“Very easy ordering on-line. Delivery fast and efficient. Could not be bettered. I was so pleased with my 1st order for the Kitchen and Hall and Lounge, that I ordered further tiles for 2 bedrooms and Breakfast room. Very Very pleased. I ordered both Nouveau Concrete-Sand and Cloud”

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Posted 5 years ago

Thanks for your kind review Victor!

Posted 5 years ago

“Great prices and service. Delivery fast and efficient. I have been using DCTUK for several years and will continue to do so. Well done.”

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Posted 5 years ago

“Good value for money product. Excellent service”

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Posted 5 years ago

“Fast delivery and good quality.”

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Posted 5 years ago

“Gents were on time, on point and did an amazing job, leaving the space clean and tidy with that fresh new carpet smell :)”

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Posted 5 years ago

Thanks for your very kind review Rajpal, glad you like the new carpet!

Posted 5 years ago

“Great quality, and value for money carpet tiles! Delivery was actually quicker than I expected. Would definitely recommend.”

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Posted 5 years ago

“Amazing staffs, customer service, excellent delivery within time and well packaged. No complains whatsoever. from the first day its been a smooth, efficient and productive business relationship.”

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Posted 5 years ago

“Carpet tiles look great and arrived quicker than expected. Excellent service.”

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Posted 5 years ago

“Quick del”

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Posted 5 years ago

DCTUK is rated 4.7 based on 3,451 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.