DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just received the tiles & would like to say thank you and what an awesome service and product you guys provided, friendly, helpful, fast and very effective... we will definitely be using you again. Colin Chief Instructor Moichido Martial Arts mobile”

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Posted 4 years ago

Thank you for the 5 star review we appreciate it!🙌⭐😊

Posted 4 years ago

“Service good and speedy, but why can't you insert a hard copy invoice with the parcels.”

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Posted 4 years ago

Thank you Anthony for your review, we appreciate it and will take your point about a hard copy invoice into consideration 😊

Posted 4 years ago

“I ordered the Nouveau Connections - Soft Grey carpet tiles for my sons play room! They were dispatched within 15 minutes of me placing the order and arrived 24 hours later which is amazing!! You cannot even tell they’re individual squares and i laid them myself ( i have 0 diy experience.) Would 100% recommend these, super cheap and amazing quality!! 10/10!”

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Posted 4 years ago

Thank you Lauren for this fab 5 star review, we appreciate it! We bet they look amazing, feel free to share photos of your floor🙌

Posted 4 years ago

“Nour, in customer services could not have been more helpful. Excellent. 5 stars.”

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Posted 4 years ago

Thanks for your lovely review Anthony, we'll pass the message onto Nour!

Posted 4 years ago

“An excellent service and good quality carpet tiles! Easy to order and the delivery was quick and as advised. The carpet tiles were easy to fit and look good. I am very satisfied with both the service provided and the product.”

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Posted 4 years ago

Thank you for the great review Dianne, we appreciate it!

Posted 4 years ago

“I got a really good price on carpet tiles (and spray adhesive) for an office and a very welcome 5% introductory discount. Delivery was quick and DCTUK informed me which days the two consignments would arrive. Very happy with DCTUK's service.”

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Posted 4 years ago

Thank you Martin for the 5 star review!⭐

Posted 4 years ago

“Carpet tilès excellent easy to lay and look great.”

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Posted 4 years ago

Thanks for reviewing us David we appreciate it!

Posted 4 years ago

“Excellent service, I have brought bathroom tiles 3 times over a number years, and found them excellent, and will not go anywhere else. the delivery was fast.”

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Posted 4 years ago

Thanks for writing this great 5 star review Susan, we appreciate it!

Posted 4 years ago

“Very nice people. Quick response and very good and Quick delivery”

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Posted 4 years ago

Oh thank you for this great review Emilian!🙌

Posted 4 years ago

“What a great company to deal with! From first contact to delivery to installation help absolutely amazing. The samples I wanted came next day as promised and the price I wanted was agreed, even allowing for a draw down period which meant we didn't need to buy all the meterage at once and that also helped with storage issues.The product is wonderful despite a couple of sizing problems (some tiles were a bit sizey) but no real problem. Everyone loves the new flooring and I would have no issue with recommending DCTUK to anyone. First class all the way. Heather was brilliant!”

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Posted 4 years ago

We love when customers leave video reviews! The flooring looks great! 🙌

Posted 4 years ago

“Excellent service and great product”

DCTUK 5 star review on 3rd November 2020

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Posted 4 years ago

Flooring looks great!

Posted 4 years ago

“Very easy company to deal with. Customer service is very good and so is delivery.”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“Ordered some floor tiles to do a planed layout on the DCTUK website but the plan needed 4 different shades which wasn't showing on their site and I received 3, I called to say this of which the Lady I spoke to said yes your correct and the website tech calculator was wrong. They quickly sorted this out and sent the 4th shade of tiles out for Sat delivery(call I made was Thurs Evening. Very good customer service, and I will use them again.+++ Tony”

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Posted 4 years ago

Thank you for the 5 star review Tony!🙌

Posted 4 years ago

“Very helpful staff. Only slight issue. Despite spelling my name out loud on phone both were wrong. It’s Vlas karas not Valk”

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Posted 4 years ago

Thank you for leaving a review and we're very sorry about getting your name wrong

Posted 4 years ago

“This is the 3rd set of carpet tiles I have bought from DCTUK. The free samples are most helpful and usually arrive next day. Prices are reasonable, website easy to use and always a chat availability if further help is needed.”

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Posted 4 years ago

“excellent service from samples to receiving order. Carpet tiles are good quality at a very reasonable price.”

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Posted 4 years ago

Thank you for the lovely review Christine!

Posted 4 years ago

“Good quality, fast delivery and great customer service! Would recommend them to family.”

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Posted 4 years ago

Thank you for the 5 star review⭐🙌

Posted 4 years ago

“Absolutely great company. Amazing selection of carpet tiles, ace! Ordered one afternoon, I think now it was either the following day they arrived. Excellent service. They even sent me some samples in what I was looking for. Highly recommended. Customer service was first class.”

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Posted 4 years ago

Thank you for your lovely review Mary!

Posted 4 years ago

“Vanessa was very helpful sent samples when I wanted them was so happy with them I placed an order with them great service”

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Posted 4 years ago

Thank you for your lovely review Jason🙌

Posted 4 years ago

“Brilliant company, carpet tiles arrived exactly on time given, and fast. Being laid now but I haven’t seen them yet as site too busy. Hopefully tomorrow”

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Posted 4 years ago

Thank you for 5 star review Joan, we appreciate it!

Posted 4 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.