DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,519 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

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“The samples haven’t arrived yet. Nigel”

Helpful Report

Posted 2 years ago

“Excellent Service and advice.Brilliant Delivery.Very pleasant driver.Good Quality carpet tiles.We chose Cosy Toes 11 Elephant. Easy to lay. Look terrific in lounge/diner.Really looks like carpet. So pleased . Thoroughly recommend”

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Posted 2 years ago

“Telephone help excellent, quick delivery but packaging broken open. DPD had talked up.”

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Posted 2 years ago

“We had some problem with the courier which was sorted out promptly. The carpet tiles are very soft under foot & easy to install. Second time I’ve ordered from them would recommend.”

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Posted 2 years ago

“Great range of products and excellent customer service from a team who obviously cares about getting it right for their customers.”

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Posted 2 years ago

“I recently ordered some carpet tiles. They were on offer for black Friday. The transaction was smooth from start to delivery, i would highly recommend this company. the tiles have now been laid and look great.”

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Posted 2 years ago

“? Do me a favour.”

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Posted 2 years ago

Hi Thomas, not a very useful review. You could perhaps give us the courtesy of explaining why you gave us 1 star. Our team work hard to help every customer and ratings have a real impact on our business. Thanks Jon

Posted 2 years ago

“Loved the selection and good quality tiles. Received the tiles in good time, so very pleased overall.”

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Posted 2 years ago

“Sales great good product shame that customer complaint took so long to sort had to wait over a week for one faulty tile to be replaced”

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Posted 2 years ago

Sorry to hear this David, can you email me at jon@dctuk.com and provide more information about what went wrong. I'd like to follow it up. We take reviews seriously and your customer experience is important to us. Thank you.

Posted 2 years ago

“Brilliant carpet tiles and easy to fit . it looks like carpet not carpet tiles really good product”

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Posted 2 years ago

Thank you Scott!

Posted 2 years ago

“Brilliant from start to finish. Primley cession all and really helpful. Great product too.”

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Posted 2 years ago

Thank you Hannah!

Posted 2 years ago

“Excellent service. Would recommend using this company.”

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Posted 2 years ago

“Tiles priced per tile and order accepted, but then told that only sold by box of 20. Order subsequently cancelled.”

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Posted 2 years ago

“The customer service and sales were brilliant. Any questions that I had were answered professionally and swiftly making my decision easy. Was informed as and when the delivery would arrive and updated regularly. Vanessa was the contact I spoke to and she was most helpful throughout. Will use again should my projects require their services.”

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Posted 2 years ago

“The samples arrived quickly and when I placed the order so did my flooring.”

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Posted 2 years ago

“Excellent and quick service was received. Easy to use/order website. Excellent communication from Ross informing me when to expect delivery which arrived on time.”

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Posted 2 years ago

“Excellent service and product from DCTUK. Bought Cosy Toes Misty carpet tiles for a bedroom. Arrived quickly. Excellent quality. 100% happy with the Computer and the product.”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Excellent service from Max and the team. This is the second time we have used DCT uk and would highly recommend them.”

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Posted 2 years ago

“The Colour was as described Quality was good”

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Posted 2 years ago

DCTUK is rated 4.7 based on 3,519 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.