DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

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“Excellent service, very quick on delivery,”

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Posted 1 year ago

“Good quality product and great service!”

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Posted 1 year ago

“Recently ordered the floor edging strip, exactly as described and came swiftly. Just what was needed. Thank you.”

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Posted 1 year ago

“Requested samples were sent promptly”

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Posted 1 year ago

“Quick delivery and good quality. After service very good also”

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Posted 1 year ago

“sample arrived quick. It did give me an idea of the colour quite well. I don't think I'll use them tho in my living room, however when I replace for my hallway I think these will surfice. The colour was Firecracker looked quite similar to what I have down.”

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Posted 1 year ago

“Good quality arrived on time”

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Posted 1 year ago

“Ordered flooring easily, email confirmation was a quick response. Correspondence with Ross was efficient, resolved issues satisfactory and dealt with in a timely manner Shipment was as ordered, good quality.”

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Posted 1 year ago

“Very helpful quick service would recommend.”

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Posted 1 year ago

“Sample quality is great arriving very quickly. Great response time”

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Posted 1 year ago

“This is the second time I have used this company and would use them again Excellent company efficient friendly and quick. They kept me informed about the delivery every step of the way”

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Posted 1 year ago

“SAMPLES ARRIVED QUICKLY BUT THE PACKAGING USED FOR THE TILES WE ORDERED WAS ABSOLUTE RUBBISH. THE CARD WAS THIN AND FRAGILE WITH NO REINFORCEMENT AT THE MOST VULNERABLE POINT - THE CORNERS. THE STRAPS USED TO HOLD BOXES TOGETHER ALSO CUT THROUGH THE THIN CARD BOXES LEAVING AN IMPRINT ON THE TOP AND BOTTOM TILES. £300 WORTH OF TILES SENT IN BOXES NOT MUCH BETTER THAN TWO LAYERS OF NEWSPAPER.”

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Posted 1 year ago

Hi Alan, We apologise for this inconvenience, is there a chance you could send us images of the boxes please so that we can identify what boxes they are. In the mean time, do you have any damaged tiles as we would like to replace them for you! Feel free to contact me directly with the images and any other enquiries you may have at lily@dctuk.com. Thank you and again, we apologise. Lily.

Posted 1 year ago

“Dctuk is the place where Lewis, Ethan, Ross and the team go over and above to ensure you purchase exactly what you require with a fast and efficient delivery service. The phone is always answered promptly and courteously, you are never left waiting.”

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Posted 1 year ago

“Easy website to use, love the variety and colour of carpet tiles, great communication throughout and my tiles arrived extremely quickly. Would definitely use this company again.”

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Posted 1 year ago

“Efficient service there is a lot to choose from”

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Posted 1 year ago

“Fab product, even better customer service.”

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Posted 1 year ago

“I have requested a number of sample carpet tiles, different ranges and colours. They were delivered very quickly and were useful to try a get the right colour and type of carpet for my living room and hall and possibly the two bedrooms as well. I was also impressed with the quality. I was disappointed, however, to find out that they are only suitable for underfloor heating up to 27c. I run my underfloor heating at over 40c and that is a normal temperature for underfloor heating. In fact up to 50c is not unusual. I'm not sure that any carpets would be suitable if 27c really is the maximum temperature.”

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Posted 1 year ago

“Great service had a problem with 2 packs of flooring that had been delivered quick phone call and by lunch time next day 2 other packs delivered will definitely recommend”

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Posted 1 year ago

“Customer service was fantastic as soon as I put asked about a pack that was damaged in transit I was sent another the very next day.I would definitely recommend DCTUK as there prices were great,we saved over 20%compared to buying local (Scotland)and it was delivered to my door.”

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Posted 1 year ago

“I contacted Steven lines who has been brilliant. Helped me all the way”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.