DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,511 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good product at a good price and very quick delivery, very pleased”

Helpful Report

Posted 1 week ago

“Beth was outstanding in helping us out just before Christmas. 100% service and very much appreciated”

Helpful Report

Posted 1 week ago

“We ordered a sample of our selected flooring which arrive next day. We subsequently ordered 40m2 of the flooring which was delivered yesterday as we had been advised.”

Helpful Report

Posted 1 week ago

“There were some technical issues with setting up the delivery at the courier's end but DCTUK provided outstanding customer support to ensure the carpet tiles arrived on the day.”

Helpful Report

Posted 1 week ago

“Great service from DCTUK, price was competetive and the order was received the next day. I can't fault the service received.”

Helpful Report

Posted 2 weeks ago

“Great service and helpful staff Thanks”

Helpful Report

Posted 2 weeks ago

“A very good response time, and over the festive period too. The sample were fine. Recommended.”

Helpful Report

Posted 2 weeks ago

“Very impressed with both the company and the product. The specific delivery window was met, and the tiles were really easy to lay.”

Helpful Report

Posted 2 weeks ago

“The Two sales assistants who served me in your Liverpool branch. What can i say but they showed a interest in what i wanted and could not do enough to help. They are a pride to your company.”

Helpful Report

Posted 2 weeks ago

“Excellent customer service, ordering was easy & pricing was cheaper than I found elsewhere where. They kept in touch regarding dispatch & delivery. I had a phone call when driver was on his way & it all ran so smoothly. I would highly recommend this company. A bonus box of chocolates arrived with our delivery too.”

Helpful Report

Posted 2 weeks ago

“Easy and fast process. Our carpet looks brilliant now it is down in our office space.”

Helpful Report

Posted 2 weeks ago

“Massive help from Chris and the team who managed to get carpets out to us with next day delivery!”

Helpful Report

Posted 2 weeks ago

“Delivery as expected. Good quality product. Recommend.”

Helpful Report

Posted 2 weeks ago

“Great service and rapid delivery as always. Just placed another order for another room 👍”

Helpful Report

Posted 2 weeks ago

“the team were very helpful and communication on progress is great. the goods arrived next working day and are as expected, we will definitely order from DCTUK again.”

Helpful Report

Posted 2 weeks ago

“I received several carpet tile samples of a good size that enabled me to make my choice. These were received quickly and well packaged. I received excellent advice from Beth at customer service who helped me with my order and gave me advice on fitting. The tiles are at an excellent discounted price. On ordering I received swift confirmation and details about the delivery. Thankyou Dctuk for your excellent service.”

Helpful Report

Posted 2 weeks ago

“Excellent to deal with. Friendly assistance over the phone to help with order. Fast delivery and great product. Perfect.”

Helpful Report

Posted 3 weeks ago

“These guys are good at what they do - excellent service level. Bethany E was helpful. Thoughtful process, complete with box of chocolate”

Helpful Report

Posted 1 month ago

“Service is friendly, shipping is fast.”

Helpful Report

Posted 1 month ago

“Easy, fast communication. On-time delivery. Thanks.”

Helpful Report

Posted 1 month ago

DCTUK is rated 4.7 based on 3,511 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.