DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,448 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an online order on a user friendly website. Tiles were delivered a few days later. We went for a budget tile but the quality was excellent. Packaging slightly damaged but didn't effect product. Tiles were all matching shades. Easy to lay. Easy to cut with Stanley knife/sharp scissors (for awkward angles) We placed ours in a domestic setting and it finished the room off. Very pleased. Highly recommend and will use again.”

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Posted 4 years ago

Thanks for the 5 star review Sara! We appreciate it😊

Posted 4 years ago

“Very good service, would recommend”

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Posted 4 years ago

“Website good and informative, easy to follow. Speedy delivery of samples and carpet tiles. All transactions completed within 48 hours.”

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Posted 4 years ago

“Great product, promptly delivered - would recommend to anyone.”

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Posted 4 years ago

“Very good service Driver very polite”

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Posted 4 years ago

“The tiles came two days after order which was good but, haven't laid them yet but the quality looks very good. When I contacted the company regarding samples they could not have been more helpful.”

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Posted 4 years ago

“Very efficient!!”

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Posted 4 years ago

“Order and notification first class. Delivery terrible. Text am confirming delivery between 10:17 & 11:17. Time passed without delivery. Received text about 11:00 saying delivery had been left with a neighbour. I had not left the house, nobody approached the house, so assume that delivery driver was dislexic and couldn't read the correct address. It was after talking to neighbour I realised that I had seen the delivery leaving. So delivery poor.”

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Posted 4 years ago

“Excellent service and good quality products. Have now completed rooms with carpet tiles, very good for wheelchairs and easy to clean.”

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Posted 4 years ago

“Great service from ordering over the phone to the next day delivery.”

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Posted 4 years ago

“Amazing!! Ordered some carpet tiles at 2.30pm in the afternoon and they were delivered at 2.30pm the very next day. Great quality too. Would deffo recommend and will use again”

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Posted 4 years ago

“Bang crash wallop. Order placed delivered by magic carpet in the blink of an eye. Outstanding customer service. One very happy customer.”

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Posted 4 years ago

“Great product and ideal for refitting the floor of our Motorhome”

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Posted 4 years ago

“Good quality good customer service. I had a problem with availablity which was quickly sorted with the minimum of fuss and delivery was spot on.”

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Posted 4 years ago

Thanks for your Lovely review John!

Posted 4 years ago

“Excellent delivery, bang on the time scale quoted. Carpet tile made in Belgium and excellent quality.”

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Posted 4 years ago

We're glad you like your carpet tiles, and thanks for the review:)

Posted 4 years ago

“Very impressed by the choice of carpet tiles avaialble and all at a very reasonable price. My order arrived earlier than anticipated and was well packaged. We particularly liked the very funny instructions on the back of the glue tins, somebody obviously has a good sense of humour.”

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Posted 4 years ago

Thanks for the lovely review David!

Posted 4 years ago

“Tiles went down great, I called for some advice fitting to a concrete floor and the staff were extremely helpful. I would use again, delivery was quick 3 working days to get to Scotland”

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Posted 4 years ago

Thanks for the great review, we appreciate it:)

Posted 4 years ago

“Chat line very helpful. Only required a few tiles and DCTUK split a box for me. I would recommend this company. This was service that's lacking in this day and age. Many Thanks.”

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Posted 4 years ago

Thank you for the lovely review William!

Posted 4 years ago

“Samples arrived promptly Order arrived promptly Carpet tiles fitted without any problem. Highly recommended. An efficient company to deal with”

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Posted 4 years ago

“Website very unclear probably because of to much going on in it. As for fast delivery still waiting for my carpets. I bought from this site because they list fast delivery all I can say is that is a stretching it. It should say delivery when we get the item ordered in & when we dispatch it speedy delivery some time this year hopefully.”

Helpful Report

Posted 4 years ago

DCTUK is rated 4.7 based on 3,448 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.