DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is no point in advertising a quick service if you send the wrong tiles. Staff too over familiar. Even then got my first name wrong!”

Helpful Report

Posted 3 years ago

“Love the product and pricing. Placed 1st order checked items all good. Second order was wrapped the same did not check when I intended to lay the floor 6 planks were damaged unfortunately as 2 weeks had passed we’re not wanting to assist. Not happy at that and don’t consider it good service in view of the fact it was my 3rd order with DCTUK. More empty understanding and a better level of customer service would not go amiss.”

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Posted 3 years ago

“Heather has been outstanding with all our enquiries”

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Posted 3 years ago

“First time customer - very impressed with quick sample order and professional service throughout. Ordered carpet quality tiles which are good for our needs. Would definitely recommend this company.”

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Posted 3 years ago

“Great service, love my flooring and Heather was a pleasure to deal with”

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Posted 3 years ago

“Looks great worth it and got alot help from venessa”

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Posted 3 years ago

“Received sample carpet tile very quickly”

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Posted 3 years ago

“Samples requested were of a good size & arrived very promptly.”

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Posted 3 years ago

“You have sent me a feedback form asking about dctuk and i simply can't remembr what dctuk is. Your logo does not have a tag line under it to remind me, so massive fail on your side. who are you? In case you haven't noticed, life is super fast and complicated these days, i can't remember who you are just from those initials, i deal with multiple businesses on a daily basis.”

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Posted 3 years ago

“Very professional company. For anything that goes on the floor I would only ever buy from DCTuk. Fast samples and quicker delivery! Many thanks dctuk.”

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Posted 3 years ago

“Excellent service with helpful personnel Happy to help with advice”

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Posted 3 years ago

“Samples arrived quickly.”

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Posted 3 years ago

“quick supply of samples, all good. bought the items we wanted also quick & pleased with the product”

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Posted 3 years ago

“I'd give five stars but DCTUK kept emailing me after I'd ordered asking if I'd found a match yet. Felt like pestering”

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Posted 3 years ago

“We got our samples quickly and they really helped! We haven't gone ahead with a purchase yet but will do in future once we've made a final decision. Thankyou!”

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Posted 3 years ago

“The order was delivered as you said on Saturday, despite being advised later that it would be on Monday. Delivered only 4 days following ordering, very impressive. The tiles are now laid and look great, good quality and good value, recommended!”

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Posted 3 years ago

“Very helpful staff and order was delivered very quickly”

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Posted 3 years ago

“The samples I ordered were good but they were not matching the colour scheme I had for the kitchen other wise everything was good customer service delivery no problem .”

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Posted 3 years ago

“Ordered some samples arrived very quickly”

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Posted 3 years ago

“Lady was very helpful and sent me samples as requested”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.