DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having to purchase more tiles to replace damaged tiles supplied and fitted by DCTUK!”

Helpful Report

Posted 3 years ago

“Fast delivery, good communication & good quality flooring”

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Posted 3 years ago

“Arrived quickly the product is great only thing was the lack of any paperwork no receipt for my records hence only 3 stars”

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Posted 3 years ago

“Great carpet tiles very good service”

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Posted 3 years ago

“DCTUK have a good selection of flooring to suit all needs. Their prices are very competitive and provide samples of any product you are interested in. The lead times vary because of where the products are coming from, e.g. Britain or abroad. I had an issue with the quality of finish on my carpet tiles, to me a poor quality control by producer. However, because I had to rectify issues as I went along, I did not have photos of issues, so customer services said that the distribution team would contact me.. no contact yet! I have used DCTUK in the past with no problems and would use again. I would just make sure to get photos of any issues as I find them.”

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Posted 3 years ago

“Excellent delivery on time.”

DCTUK 5 star review on 27th October 2021

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Posted 3 years ago

“DTC Service was excellent from samples to delivery of tiles. Kept well informed and very easy process. On my install I went from a tiled conservatory floor (very cold floor). Used 10mm cork on a roll as a thermal barrier the laid the EGE Tiles using the recommended laying eg make a cross shape first. I secured the key tiles the centre one and the 4 ends of the cross. All the rest were loose laid. Worked a treat. Love the finished look 100% recommended”

DCTUK 5 star review on 22nd October 2021

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Posted 3 years ago

“All good. Great service Fast delivery”

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Posted 3 years ago

Thanks for your review Deniz😊

Posted 3 years ago

“I can’t thank or recommend DCTUK highly enough. I received the carpet tile samples I ordered within a couple of days and I was so impressed with one of them (it was so lush, just what I wanted) that I placed my order the same day. Only a small order for a small Voiceover Studio, but that didn’t alter the amazing service I received. Daniel couldn’t have been more helpful and efficient and much to my delight my tiles arrived the next day! I would definitely order from DCTUK again.”

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Posted 3 years ago

Thanks so much for your review Jennifer! We're so happy you've had a great shopping experience, we can't wait to see what it looks like when it's been fitted!😍

Posted 3 years ago

“Brilliant service from start to finish. We ordered some samples, which arrived quickly. Placed an order easily online. I was kept informed all the way through. 0rder made on 19th an received our flooring on 21st. That's what I call excellent service.”

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Posted 3 years ago

Thanks for your review Katarina! We're so happy you've had a great experience with us!💕

Posted 3 years ago

“Fantastic service,prompt delivery, awesome product,will definitely use again”

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Posted 3 years ago

Thanks for your review Jim!👍🏻😊

Posted 3 years ago

“Great customer service, prompt delivery and great product”

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Posted 3 years ago

Thanks for the review!

Posted 3 years ago

“A good service, free sample on request, easy to select and order through the website, with a prompt delivery.”

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Posted 3 years ago

Thanks for leaving a review! Happy to hear you had such a great shopping experience🥰

Posted 3 years ago

“Fantastic products, service and delivery. Choose to fit myself, tiles were very easy to work with and the online guide is very informative. Can't fault.”

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Posted 3 years ago

Thanks for your review Callum! Great to hear you had an easy time filling the tiles🙌🏻♥

Posted 3 years ago

“We are a client of commercial nature and have been using DCTUK for a while now. Never been disappointed, orders and deliveries arranged very promptly, any issues and concerns raised have been dealt promptly.”

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Posted 3 years ago

Thanks for your review and thanks for sticking with us!🥰

Posted 3 years ago

“Fantastic service thank you to the staff who helped and advised me via web chat and when I collected the tiles I tiled my 3 bedrooms with cosy toes tiles absolutely fantastic and easy to fit ha ad a few to return and again staff were amazing Well recommend the company and the products thank you”

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Posted 3 years ago

Thanks for your review Steve. We're glad to know we could help you through the process of picking your perfect carpet tiles!💕

Posted 3 years ago

“Order came on time service was brilliant would recommend to friends easy to install the carpet tiles what more can one say 👍”

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Posted 3 years ago

Thanks for your review Michael! Glad you're loving your carpet tiles👍🏻

Posted 3 years ago

“Could not have been easier. Shipment incredibly fast and even though I had a payment issue (banks fault not dctuk) an agent emailed me back the next day to help. Oh and the carpet tiles are lovely. Very good value for money”

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Posted 3 years ago

Thanks for you review Blythe! Glad to know we could help you out when needed😊

Posted 3 years ago

“Fast delivery, lovely carpet tiles for a project we are working on”

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Posted 3 years ago

Thanks for you review!😊

Posted 3 years ago

“Love the product I ordered online… Order and dispatch process perfect. Always kept up to date with your orders progress, delivery as promised.”

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Posted 3 years ago

Thanks for your review Arthur! Glad to know you had such a great shopping experience🙌🏻

Posted 3 years ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.