DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,452 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people to deal with, very helpful, prompt dealing of order and fast delivery, would reccomend”

Helpful Report

Posted 5 years ago

“Was really pleased with the quality of product and speed of the delivery also was surprised by the choice of carpet tiles. Have already recommended dctuk to several friends.”

Helpful Report

Posted 5 years ago

“I always deal with Heather , she’s a pleasure to deal with , always very helpful , always does what she says she’s gonna do, and always gets back to you as promised. a prompt delivery and wouldn’t really go any where else for floor tiles .”

Helpful Report

Posted 5 years ago

“Excellent advice from their friendly staff. The carpet tiles arrived as promiced and are of a good quility. I would recommend DCTUK to anyone wanting carpet tiles.”

Helpful Report

Posted 5 years ago

“Excellent support from Customer Care / Sales - who sent me samples very quickly. Assisted in getting me a discount and product delivered on target.”

Helpful Report

Posted 5 years ago

“Excellent service.excellent customer service. Would recommend to a friend.”

Helpful Report

Posted 5 years ago

“Good company friendly and helpful customer service”

Helpful Report

Posted 5 years ago

“Best place to get the carpet from.”

Helpful Report

Posted 5 years ago

“Great service quick delivery”

Helpful Report

Posted 5 years ago

“Dctuk brilliant.quick delivery.I am so glad I used this company.very happy with the tiles. They look really lovely.I ordered heckmondwike super cord great tilesseen them elsewhere but more expensive.thankyou. from Ann”

Helpful Report

Posted 5 years ago

“Very happy with the service and the product. Would definitely order again from these guys.”

Helpful Report

Posted 5 years ago

“The samples I selected arrived the next day. I received a call to see if I needed any assistance and a discount code to use when ordering. Having made my choice and placed the order the carpet tiles were swiftly delivered. The tiles are easy to lay and cut to fit using a steel rule and a Stanley knife. All completed within a day and the room now looks good and the carpet should last for years. Will definitely buy from DCTUK again, excellent service.”

Helpful Report

Posted 5 years ago

“Excellent fast samples provided. Fast and honest response to questions about underlay and quantity. Fast delivery of the product after ordering and great tiles that we are very pleased with. Highly recommended.”

Helpful Report

Posted 5 years ago

“Excellent product and service”

Helpful Report

Posted 5 years ago

“Service up to the point of ordering was excellent, once the order was placed, communication was a little more difficult (unless I went through the original sales person) and the delivery was a day late.”

Helpful Report

Posted 5 years ago

Hi Ken thanks for leaving a review and sorry to hear that your delivery was a day late & communication was an issue. We will investigate this and appreciate you taking the time to let us know that this happened. Although we can't now go back in time and fix this issue, we'll refund your delivery fee and assure you that next time we will take extra care to ensure your order arrives on time. Thanks again for the feedback, Jon Techilovsky Management team.

Posted 5 years ago

“Fantastic carpet tiles. Fitted both dining room and kitchen in one day, and thanks for the chocks, I celebrated my birthday on new carpet.”

Helpful Report

Posted 5 years ago

“All samples requested were sent out very promptly and the quality of the product was of a very high standard. I am very pleased with my purchase and should the occasion arise would not hesitate in using your company again.”

Helpful Report

Posted 5 years ago

“Great choice of Carpet Tiles. Price and delivery also excellent. Very pleased, would highly recommend.”

Helpful Report

Posted 5 years ago

“Great product selection, value and service.”

Helpful Report

Posted 5 years ago

“They were extremely good and got to se WHAT I want wanted and don't want”

Helpful Report

Posted 5 years ago

DCTUK is rated 4.7 based on 3,452 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.