DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,449 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery - faster than expected. Good product - as expected and easy enough to cut and lay.”

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Posted 4 years ago

“I was kept updated about the delivery and it was delivered on time.”

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Posted 4 years ago

“5 out of 5, sales department are knowledgeable and quick to respond, great prices on all products and deliveries on time”

DCTUK 5 star review on 6th December 2019

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Posted 4 years ago

“Found the website very easy to use and a great choice. Ordered, delivered exactly as expected and fitter happy with the tiles purchased. Good service and really good price.”

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Posted 4 years ago

“Fast, efficient and helpful. A very good company to deal with. PERFECT +++”

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Posted 4 years ago

“didnt do anything that you all said you would. didnt deliver on day that you said - despite being told throughout the day i would receive the goods and constantly trying to get a confirmation no one would call me back - i sat in an empty shop from 8am till 6pm as you said i would definitely be getting the delivery. this delayed the whole of my shop refit. the front mat even though i had requested a choir mat was recommended a hard wearing mat that cost 80 plus and then couldny be fitted by your fitters who suggested i went a purchased from a carpet shop some trimming !!”

Helpful Report

Posted 4 years ago

I am so sorry to read this Jill, I understand your frustration with the delivery as we were informed by the manufacturer that it was going to be delivered on the Friday, I kept calling them then yourself and I also kept getting told it would be with you. Your fit was booked in for the Tuesday so we didn't have to delay as the tiles were delivered in time for the fit date. As regards to the matting we actually Screeded the height up (at no extra cost to yourself and an extra visit at no extra cost then we layed the entrance tiles - I know there were some over but that particular tile comes in 4m2 boxes and your Entrance area was smaller than that. We have a satisfaction form back that was signed off with Excellent or I would have called you again chatted this through, So sorry Jill that you didn't have the experience with DCT UK that we pride ourselves on!

Posted 4 years ago

“excellent service, very good product easy to fit.. arrived as expected.. thanks to Annabelle for customer service... would recommend this company”

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Posted 4 years ago

“great company 5 stars service delivery always on time”

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Posted 4 years ago

“East to deal with and very prompt arrival of samples. Decision on colour still to be made.”

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Posted 4 years ago

“Good company to deal with. Great products at sensible prices, lead times and delivery dates always accurate.”

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Posted 5 years ago

“Just right for out kitchen.”

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Posted 5 years ago

“Samples arrived extremely quick very pleased with the quality will be ordering from DCTUK”

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Posted 5 years ago

“Excellent quality and delivered on time as usual😁👍”

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Posted 5 years ago

“Very efficient sample service.”

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Posted 5 years ago

“Excellent communication and service. Huge range of LVT and carpet tiles.”

DCTUK 5 star review on 23rd November 2019

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Posted 5 years ago

“Excellent service and delivery”

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Posted 5 years ago

“website easy to use aand very prompt deliverry. intterested in green stripes”

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Posted 5 years ago

“There was a great range of choices. All my samples arrived on time. I will be ordering from DCTUK, I trust the product and their service. Communication was ver good also.”

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Posted 5 years ago

“Great fast service. Sample products look great.”

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Posted 5 years ago

“Just it was a good service”

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Posted 5 years ago

DCTUK is rated 4.7 based on 3,449 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.