DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant carpet tiles. Much thicker than my previous tiles. DCTUK are the best suppliers with a whole range if designs to suit.”

Helpful Report

Posted 8 months ago

“The person I spoke to was very helpful and in fact saved me quite a bit of money by recommending another brand . The only thing that is all down wasDPD other than that I would have no hesitation in recommending them for their service”

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Posted 8 months ago

“We received our sample very quickly and the in-store service was great. The online service, however, seemed as if we were not worth the effort, since we only need flooring for a little space in the kitchen.”

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Posted 8 months ago

“Thanks for another delivery of quality carpet tiles. Another positive experience of dealing with DCTUK. From initial contact with Emi!y to place the order to receiving the items 48 hours later fabulous customer service.”

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Posted 8 months ago

“I was very happy with the service and delivery of my new carpet tiles for my kitchen. They are top quality tiles and I would recommend this company to anyone.”

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Posted 8 months ago

“Peter in sales was so helpful from start to finish. Thanks for your help”

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Posted 8 months ago

“Great service, great product and excellent communication! Fantastic!”

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Posted 8 months ago

“Searched numerous web sites for the right colour/design I envisaged. Your site was the only one that offered exactly what I wanted. It could not get better than that could it.? Oh yes it did. I stood up after placing the order and the phone rang, it was your driver to arrange next day delivery.I could not believe it. Product arrived on time next day. The tiles themselves are of excllent quality and look great in situ. First class service so very well done to all involved.”

Helpful Report

Posted 8 months ago

“Ross was very helpful and contacted me when the order had come in to find out when I wanted the delivery to be sent by DPD. The tiles are very good quality really thick and look great in our kitchen. Would recommend 10/10 for customer service”

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Posted 8 months ago

“Good company”

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Posted 8 months ago

“excellent service, quality and speedy delivery”

Helpful Report

Posted 8 months ago

“We were really pleased with the whole experience - selecting and receiving carpet tile samples was super quick, then the ordering process was easy. You were proactive in asking if I had any questions or wanted help with the quote. Queries were answered promptly, and we were kept informed of key dates and delivery times. Your emails made me smile, who knew there's so much to get excited about when you buy carpet tiles! The only snag was that the packing boxes had broken apart (point forward for your warehouse people!), but you sent us extra tiles the next day to make up for any damaged ones. We're not floor laying experts but we managed it easily with the adhesive you recommended, and so far they look great! Thanks.”

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Posted 8 months ago

“As usual, Top Notch. Delivery on time. Everything Perfect. Thanks to you.”

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Posted 8 months ago

“Requested a sample within a couple of days it was delivered.”

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Posted 8 months ago

“FIRST CLASS!, GREAT SAMPLES, WILL BE BACK TO THESE FOLK!”

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Posted 8 months ago

“Great and fast delivery”

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Posted 9 months ago

“Delivery was very quick. Noveau cosy toes tiles were easy to lay and look really good. However a couple of boxes had tiles where the edge had been impacted and bent. Presumably due to the carrier. Some of these however were able to be used around edges and just reduced the number of spares about eight in total. Thought you should know Apart from this very satisfied Many thanks”

Helpful Report

Posted 9 months ago

“Great product, and delivered exactly as promised. thanks”

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Posted 9 months ago

“Lewis was extremely helpful, very fast response to emails and efficient order process.”

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Posted 9 months ago

“Excellent service . Ross was especially helpful and helped me choose an alternative to the ones I ordered by mistake. The alternative was slightly cheaper too ! Money refunded the next day. Delivery of new order was the next day . Thanks also to Ethan. Great company and customer service. Would definitely recommend.”

Helpful Report

Posted 9 months ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.