DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful and patient. Allowed me plenty of samples from their extensive range of carpet tiles. The prices were good and the quality was also really good. Quite happy to recommend this company.”

Helpful Report

Posted 3 years ago

Thanks for your review Maggie! Glad to know our samples came in handy, we hope you're loving your purchase💕

Posted 3 years ago

“I asked for some samples, which arrived promptly. The samples enabled me to order the carpet I wanted which was then also delivered promptly. The room looks great! Thank you.”

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Posted 3 years ago

Thanks for your review Aileen! Glad to know you loved our sample service, hope you're loving your carpet tiles🥰

Posted 3 years ago

“Reasonably priced, quality merchandise and delivered in excellent time. I would definitely recommend and would use again.”

Helpful Report

Posted 3 years ago

Thanks for you review Andrew!😊

Posted 3 years ago

“The process from reviewing the information on your website and obtaining samples, to ordering the tiles and delivery was quick and efficient. Communication was excellent with the tiles being delivered on the date advised. Regarding delivery, the driver was very helpful.”

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Posted 3 years ago

Thanks for your review David! We're glad you had a great shopping experience and we hope you're loving your products👍🏻🥰

Posted 3 years ago

“Great service and carpet tiles, thoroughly recommend them”

Helpful Report

Posted 3 years ago

Thanks for the review👍🏻

Posted 3 years ago

“great service!!! was abit worried i wouldn’t get my flooring in time,, but arrived and i was given lots of notice and information!! great delivery guy too,, helped me carry it in,, thank you guys!! x”

Helpful Report

Posted 3 years ago

Thanks for your review George! We're happy to hear your flooring arrived to you on time💕

Posted 3 years ago

“These guys live a bit of banter as can be seen in their website and their products. The adhesive can instructions are peppered with humorous ditties. The tiles and the adhesive did just what it said on the tin. If I was to make one comment it would be that I didn't notice anything that said that the price did not include vat so got a 20%hike at the checkout. Realistically I probably should have noticed it and thankfully it didn't put me off as the tiles are great.”

Helpful Report

Posted 3 years ago

Thanks for your review John! Thanks for noticing all the hard work we put into our website, it means a lot! Glad to know you love your products too

Posted 3 years ago

“Good service and products provided”

Helpful Report

Posted 3 years ago

Thanks for a great review👍🏻

Posted 3 years ago

“Very quick service with a helpful delivery driver”

Helpful Report

Posted 3 years ago

Thanks for your review Tracy🥰

Posted 3 years ago

“service with asmile”

Helpful Report

Posted 3 years ago

Thanks Karen😊

Posted 3 years ago

“HAVE NOT USED YET BUT LOOK TO BE VERY GOOD”

Helpful Report

Posted 3 years ago

“Cannot fault service and communication! Had small issue with incorrect adhesive but was shipped correct adhesive in good time although got damaged in transit but got the job done”

DCTUK 5 star review on 23rd September 2021

Helpful Report

Posted 3 years ago

Thanks for your review Daniel! They look amazing😍

Posted 3 years ago

“Excellent exactly what l wanted, prompt service”

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Posted 3 years ago

Thanks for your review Nigel!😊

Posted 3 years ago

“Be prepared to be bombarded with emails and junk for the rest of your life once you buy an item from these guys. They don't leave you alone.”

Helpful Report

Posted 3 years ago

Hi Hesham, we email out offers and giveaways because we know a lot of our customers love this. But you can unsubscribe at any time. Have a great evening! From, Jon.

Posted 3 years ago

“I am impressed with DTCUK. The quality of the product, speed of delivery, customer service - everything went well, was easy and smooth. And I also loved the sense of humour. Your little jokes on the spray adhesive (and everywhere else) made my day. Overall not only a decent product but also a very positive experience.”

Helpful Report

Posted 3 years ago

Thanks for your review Katarzyna! We're so happy you enjoyed our products and our jokes🥰

Posted 3 years ago

“Very impressed! Really quick delivery, well packaged & great product inside at a brilliant price. Can’t ask for more than that. Would definitely recommend & would purchase from again”

Helpful Report

Posted 3 years ago

Thanks for your review!💕

Posted 3 years ago

“Excellent service, very helpful and we were looking for quick delivery which they were able to meet. Highly recommend.”

Helpful Report

Posted 3 years ago

Thanks for your review Jamie!😊👍🏻

Posted 3 years ago

“Would NEVER use DCTUK again our delivery was short no help on this and no resolution poor poor customer service”

Helpful Report

Posted 3 years ago

“These tiles are very good quality, the carpet fitter agree. They look lovely too. No”

Helpful Report

Posted 3 years ago

“Very good service. Immediate delivery. Good value for money. Would certainly use again.”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.