DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,448 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

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“Excellent product.”

Helpful Report

Posted 4 years ago

“Excellent service and product, thank you.”

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Posted 4 years ago

“Excellent service, value and quality. Really can't fault a single thing.”

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Posted 4 years ago

“Great service. Was able to speak to a person very quickly, and the online chat was a nice additional service. Communication around the order and the delivery was very good. Would definitely use again.”

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Posted 4 years ago

“Great service, very helpful. carpet tiles arrived on time with an update of the journey. Items were not in stock when placing order but was resolved quickly and had our tiles within 10days which was fine for us.”

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Posted 4 years ago

“I recently asked for an urgent quote after being e mailed by a member of your team asking if we had any requirements for commercial works. I have had no response”

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Posted 4 years ago

“The website is very clear so we didn't need to communicate with customer care. Our order arrived in good time, but a small negative was because we had ordered boxes of the same type of tiles but in a different colour. It was really difficult to sort out which were which - the colour name or a sticker was not on the boxes, which were exactly the same, and the numbers were very alike. We lugged several upstairs of the wrong colour, despite thinking we'd sorted them. Hopefully something can be done. Otherwise we were so pleased with the choice, quality and price we will definitely use DCTUK again”

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Posted 4 years ago

“We have been very pleased with our carpet tiles so far !”

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Posted 4 years ago

“I am so pleased with my new floor! Everyone is amazed that it is carpet tiles that looks like wooded floor - perfect solution for what we wanted. Staff were super helpful, especially Heather who went above and beyond to help us. Will definitely recommend the company and the floor! Price was good and delivery. Everything was spot on!”

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Posted 4 years ago

“very good company,and quick delivery”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Over the year we have bought carpet tiles from DCTUK and found their Customer Service First Class and their staff very helpful... We required tiles for our Sunhouse and again we found that they have changed since our last purchase... THEY ARE EVEN BETTER.... So if your looking for carpet tiles... Don't go miles.... DCTUK will look after you in Style....”

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Posted 4 years ago

“Very good on the phone. Goods delivered on time.”

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Posted 4 years ago

“Very efficient, rearranged delivery date with no problem.”

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Posted 4 years ago

“DCTUK are easy to order with and their customer service is great. Ross sorted out my problem quickly. How ever the packaging which the Lavanto Endure pro come from is useless. This type of flooring is brittle and there is nowhere near enough protection on the corners. Out of 2 deliveries and 5 boxes, 3 boxes were damaged. But I would use DCTUK again”

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Posted 4 years ago

“Still looking for instruction on how to lay no video avalble”

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Posted 4 years ago

“lovely tiles but they had been poorly handled on the journey to me , probably because they are heavy the outer boxes were damaged a lot fortunately the tiles were fine”

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Posted 4 years ago

“Great service and I even got an Amazon gift voucher! That was the real deal breaker!”

DCTUK 5 star review on 5th February 2020

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Posted 4 years ago

“delivered as promised and good quality product”

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Posted 4 years ago

“This is our third order from Dctuk who have always been very competitive on price and provided excellent customer service. Would highly recommend”

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Posted 4 years ago

DCTUK is rated 4.7 based on 3,448 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.