DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,487 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,487 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hugely impressed with this company, exceptional customer service, from the first phone call, through ordering, delivery and even a courtesy email the day after delivery to check all was well. You deal with real people, good old fashioned standards of service. Also delighted with the quality of the carpet tiles, and a good price, just what we were looking for. Thank you so much to all involved.”

Helpful Report

Posted 3 months ago

Thanks for taking the time to review us, the team are buzzing!

Posted 2 months ago

“Easy to use and informative website. The carpet tiles were delivered quickly and on time and were exactly what we wanted and great value. Would certainly use dctuk again in the future and recommend them to others. Well done!”

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Posted 3 months ago

“Fantastic service, very helpful courtesy call following my order. Very fast delivery - Highly recommend them and will be using again. Many thanks”

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Posted 3 months ago

“Friendly, helpful and informative in regard to products purchased”

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Posted 3 months ago

“Excellent service and very easy/user friendly ordering service. Will use agin.”

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Posted 3 months ago

“Customer Service has been top notch and always happy to help. I have used them several times and will do again”

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Posted 3 months ago

“Lovely carpet tiles really soft, Look amazing in kitchen dining room. Would not hesitate to buy from these guys again.”

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Posted 3 months ago

“Good selection, good prices, good customer service and all delivered bang on time. Great.”

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Posted 3 months ago

“I would just like to say how efficient, helpful and throughly professional all the people at dct uk we’re in helping supply and deliver the carpet tiles we needed I would recommend them everyday of the week Thanks for all your help”

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Posted 3 months ago

“This is the fourth time i have ordered from DCTUK and have always been more than Happy with the Range of Pricing and the Quality of their Products, their delivery and especially their communication hence my repeat business.”

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Posted 3 months ago

“Sales rep was very friendly, very helpful and very quick to get my samples sent. Would certainly use again into the future.”

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Posted 3 months ago

“I received the best customer service that I think I have ever experienced. I ordered the wrong colour tiles, and the team I spoke to jumped in and corrected it for me quickly. Every person I spoke to helped they were kind and professional and went beyond what I would have expected. I now have the correct tiles. I would highly recommend DCTUK Thank you”

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Posted 3 months ago

“Good service. Sample arrived promptly but it's not actually what we're looking for.”

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Posted 3 months ago

“Great customer service and communication! Very fast delivery”

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Posted 3 months ago

“Been using DCTUK now for several years for each office renovation carried out. Always been good quality products delivered in a very timely manner. Never even consider going elsewhere anymore”

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Posted 3 months ago

“Great products and exceptional communications. Will certainly use DCTUK again.”

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Posted 3 months ago

“Very poor and misleading communication with Mike Jones. Awful company”

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Posted 3 months ago

“From the first point of contact - my initial phone enquiry - everything about DCTUK was positive. Every member of staff that I encountered, Gary and Danny in particular, were enthusiastic and keen to help. That attitude was maintained by the fitting crew led by Nigel and, bearing in mind that it was not the easiest of projects, at no point did did any negativity creep into the discussions. From start to finish it was a super professional job and our client was delighted. We will certainly be a returning customer.”

Helpful Report

Posted 3 months ago

Hi Alex thanks so much for your review - the team are buzzing! Also thanks for taking the time to upload some images, they look fab! 👍

Posted 3 months ago

“Had what we wanted, very quick delivery and very friendly staff.”

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Posted 3 months ago

“Our urgent order was fulfilled and delivered on time . Great service and good communication from the sales team & dispatch department.”

Helpful Report

Posted 3 months ago

DCTUK is rated 4.7 based on 3,487 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.