DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,442 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered carpet tiles for our home gym that’s just been built. Dean was very helpful and it was just so easy to deal with this company. Samples were easy to order and quality of these tiles are perfect for us. Will definitely use this company again. And thanks Dean for all your help. 👍🏻”

Helpful Report

Posted 6 months ago

“Ordering was easy. Delivery was very quick. The carpet tiles are of very good quality and much better than I have seen in the shops.”

Helpful Report

Posted 6 months ago

“Quick delivery and friendly delivery driver”

Helpful Report

Posted 6 months ago

“Excellent customer service on the telephone. I also needed the delivery before a certain date and I was pleasantly surprised when I received my order the very next day. Fantastic! A first class service by all the team. Thank you”

Helpful Report

Posted 6 months ago

Thanks H for the positive feedback, we appreciate it :)

Posted 6 months ago

“great service, second time i've bought from dctuk, and each time, samples requested arrived super fast, and tiles ordered arrived within 7/10 days as promised, and all present and correct.... and what a change to be able to actually SPEAK to someone at their Liverpool office for a bit of assistance when needed...top drawer Company!”

Helpful Report

Posted 6 months ago

“I've been ordering from DCTUK for some years now and they have been nothing but excellent with efficiency in their service. Amazing. Thank you DCTUK!”

Helpful Report

Posted 6 months ago

“excellent service”

Helpful Report

Posted 6 months ago

“Very helpful and had great cusotmer service. We weren't able to actually go through with the installtion due an in house change of design but all the help with samples, installtion ideas and planning details were very good as was Lewis who helped us with eveything.”

Helpful Report

Posted 6 months ago

“Great service kept me informed of the order from start to finish, delivered on the date specified when I placed the order - really easy company to deal with L)”

Helpful Report

Posted 6 months ago

“Fantastic Service .”

Helpful Report

Posted 6 months ago

“Fast delivery and great service”

Helpful Report

Posted 6 months ago

“Great customer service and delivered on time!”

Helpful Report

Posted 6 months ago

“The staff were very helpful. On the first attempt I received the wrong type of samples sadly. I had requested cut pile in three colours, but loop pile samples arrived. I asked again for the correct ones and these were quickly sent. However, I expected them by mail as previously but they came via Fed ex and as I wasn't expecting whole tiles by courier I was out at the time and had to wait until the following Monday to accept the package. Anyway, that aside, the tiles we chose look fab. Very pleased with the end result.”

Helpful Report

Posted 6 months ago

“Very happy. Exactly as described, well packaged and left in the right place. I will use again.”

Helpful Report

Posted 6 months ago

“Very happy with the service provided by DCTUK. They were extremely professional for the whole process, from order placement through to delivery”

Helpful Report

Posted 6 months ago

“This is my second purchase, great choice of different carpet tiles and colours.”

Helpful Report

Posted 6 months ago

“Fast delivery and helpful. Received the samples within 24 hours also. Very impressed from the service we had.”

Helpful Report

Posted 6 months ago

“Very quick dispatch every time, good follow up to check everything was ok on arrival.”

Helpful Report

Posted 6 months ago

“Great tiles and service”

Helpful Report

Posted 6 months ago

“Quick service and delivery perfect”

Helpful Report

Posted 6 months ago

DCTUK is rated 4.7 based on 3,442 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.