DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,490 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We engaged with DCTUK to uplift our 1st floor office carpet tiles and replace with new. The process was very easy and the staff there are very attentive. Once booked in everything went very smoothly, the fitter put us completely at ease and did the job quicker than anticipated without any issue. The finished job is fantastic, we will be using DCTUK again for sure!”

Helpful Report

Posted 5 months ago

“Professional, easy to communicate with and good selection of products.”

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Posted 5 months ago

“Ross was very helpful and very businesslike on the phone. He emailed and rang me and understood actually what was going on with my order . Explained to me the situation, I asked for a credit on the next order which he said no problem it had been noted, I love family run businesses, just like the old days and how it should be!! The only thing is I like to deal in cash just like the old days”

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Posted 5 months ago

“Need to add some items to an existing order and it was done quickley and in time. Thank you DCTUK”

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Posted 5 months ago

“great service, always contactable and upfront with the situation of delivery's”

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Posted 5 months ago

“Easy to deal with, fast delivery, would recommend.”

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Posted 5 months ago

“Fantastic Customer Service, extremely helpful, very efficient helping us find the right product. Quick delivery, then followed up with after care. Would highly recommend and would use again. Thank you.”

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Posted 5 months ago

“The carpet tiles were spot on. Easy to order, super fast delivery (we only needed 2 boxes). The quality for price was brilliant, they look great. My husband said they were super easy to cut and lay. I've even run the vacuum over them with no issues. Lovely length pile soft but durable. Couldn't be happier.”

Helpful Report

Posted 5 months ago

Thanks for taking the time to leave a photo review, they look fab!

Posted 5 months ago

“Great service - ordered on Sunday, shipped Monday, delivered on Tuesday by DPD within the advised time window, with no problems and no damage. Very pleased with the carpet tiles, which are of good quality and easy to work with. Finished room looks great.”

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Posted 5 months ago

“Very fast delivery of sample and pricing also provided assistance to match carpet tiles for client.”

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Posted 5 months ago

“Excellent experience with this Company. The website is very informative and it was very quick to receive a sample. And when my chosen tiles had a slight delay on delivery I was immediately informed with suggested alternatives if I didn't want to wait. I chose an alternative and received them very quickly; packed well and in perfect condition. Highly recommended.”

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Posted 6 months ago

“Generally a very good all round service. Only issue I had was the packaging wasn't strong enough for 20 carpet tiles. One pack arrived with the courier's (DPD) packing tape around one end that had split open. Some tiles were damaged but DCTUK offered to replace but I managed to use those where I needed edge tiles as able to cut out the damaged edges.”

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Posted 6 months ago

“Prompt efficient service”

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Posted 6 months ago

“Got our tiles in exactly the right colour, quantity etc. within agreed timescales. No worries, no issues, clear, easy process from start to finish.”

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Posted 6 months ago

“Great customer service, fast delivery, follow-up and competitive pricing. Very pleased with overall great service !!!”

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Posted 6 months ago

“Ross and Christopher were very helpful and were able to complete our order to perfection and the deliveries arrived when they said they would.”

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Posted 6 months ago

“Plenty of samples sent. Match my carpet service is really helpful. Fast delivery. No complains. Only cons is that website could be a little clearer on which products can be ordered in half box and which cannot and prevent you from doing so.”

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Posted 6 months ago

“Great product and service and a pleasant transaction. The carpet tiles were easy to lay and look really good. Many thanks.”

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Posted 6 months ago

“Great quality and price. Kept updated throughout order and delivery process. Would recommend”

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Posted 6 months ago

“Great range and choice of carpet, good quality for the price, quick delivery, packaged well and arrived in-tact. Service excellent, very helpful and immediate response to e-mails. Excellent website and user friendly. Will recommend to others”

Helpful Report

Posted 6 months ago

DCTUK is rated 4.7 based on 3,490 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.