DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,516 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, helpful staff. Will almost certainly place an order if someone close to me can decide which variation to go for!”

Helpful Report

Posted 1 year ago

“Arrived quickly, with good communication, good condition. Excellent product and reasonable price.”

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Posted 1 year ago

“Very easy to navigate website, prompt next day delivery. Great quality carpet tiles.”

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Posted 1 year ago

“Mega efficient company. Really good customer service. Keep you informed of delivery dates and contacted us to make sure the delivery had arrived.”

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Posted 1 year ago

“Good service, competitive price , great delivery ETA.”

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Posted 1 year ago

“Samples arrived efficiently but need to know who you would recommend to install in IP12”

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Posted 1 year ago

“Excellent service and product. Really please with our Flotex carpet planks. I received an email confirming the delivery date shortly after placing the order and delivery was exactly as promised. The boxes of carpet planks were delivered on a pallet ensuring no crushed boxes, etc.”

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Posted 1 year ago

“Great service thank you +++”

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Posted 1 year ago

“very happy with carpets”

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Posted 1 year ago

“Great Service - website informative and easy to use. Very competitively priced. Delivery exceptionably fast. We are currently renovating, so making a lot of orders, I really wish other companies were as quick! Customer service has keep us informed so no guessing or chasing required, then checked in to see if everything was okay post delivery. The tiles have still to be laid (they came a little earlier than expected) but pretty sure they will look great and do the job we need. I would 100% recommend the company if you are looking for carpet tiles.”

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Posted 1 year ago

“Excellent service! Speedy response, quotes & samples. Flexible & reliable delivery. Super vibrant carpet tiles...just what I was looking for! Would highly recommend.”

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Posted 1 year ago

“DCTUK have a great website, so easy to find colour and price range. They also seem to offer a much bigger range than anyone else in the UK. Online purchase was easy and we were fully informed of despatch and delivery details. Delivery was on time. I did have a need to contact Customer services about an issue and this was handled swiftly and efficiently by Ross and concluded much to my complete satisfaction. I would totally recommend DCTUK.”

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Posted 1 year ago

“It is truly refreshing to receive what can only be described as a first-class service.”

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Posted 1 year ago

“Really helpful staff but unfortunately they were unable to find a match for me.”

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Posted 1 year ago

“Quality carpet tiles at a reasonable price - in stock - prompt dispatch and delivery - recommended”

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Posted 1 year ago

“Having placed an order for carpet tiles, I was kept well informed of the progress of the order and the expected delivery date and time so all went very well.”

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Posted 1 year ago

“Excellent direct contact, fast shipping, high quality products. Go-to for all our flooring needs.”

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Posted 1 year ago

“Ordered my Aquarius Altro flooring, great price. Great customer service and very quick delivery def recommended Very happy thankyou”

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Posted 1 year ago

“Order process was easy”

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Posted 1 year ago

“Excellent customer service when I was struggling to order online, then, an email to let me, know when the products would be delivered. The glue lids were damaged but the glue worked fine and we are really pleased with the tiles, easy to put down and they look absolutely great. We would definitely recommend.”

Helpful Report

Posted 1 year ago

DCTUK is rated 4.7 based on 3,516 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.