DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very please with the two orders for floor tiles .the prices was excellent.we had two small problems with the quantity we ordered but Ross Smith sorted that out very quickly and replied to my emails strait away keep up the good service. Would recommend you to anyone.”

Helpful Report

Posted 3 years ago

Thank you for this review Frederick!

Posted 3 years ago

“Excellent tiles at a fab price. Fast delivery and received an nice as hamper too. Would seriously recommend. Thanks”

Helpful Report

Posted 3 years ago

Thank you for this review Stephen, we appreciate it!

Posted 3 years ago

“Fantastic company. This is the 2nd time we've ordered from them this year. Fast despatch and the Christmas hamper was a nice added bonus.”

Helpful Report

Posted 3 years ago

Thank you for this review Siobhan, we appreciate it!

Posted 3 years ago

“Great service and quick delivery”

Helpful Report

Posted 3 years ago

Thank you for this review Mark, we appreciate it!

Posted 3 years ago

“So pleased delivered next day good price great service and a lovely free Xmas hamper What a great family company ....thoroughly recommend them now to everyone kim property dealer”

Helpful Report

Posted 3 years ago

Thank you Kim!

Posted 3 years ago

“More than impressed by Heather the lovely professional and knowledgeable lady dealt with my order , she knew exactly what what I needed, what an absolutely rare person on the other end of a telephone nowadays ,a great person for.dtcuk to have working for you / as I have taken time to answer your review please pass on to Heather and Managers .”

Helpful Report

Posted 3 years ago

Thank you for this lovely review Michael!

Posted 3 years ago

“Great tiles and great bonus Xmas hamper!”

Helpful Report

Posted 3 years ago

Thank you for this review🙌

Posted 3 years ago

“Excelent service fast and efficient delivery would recommend to anyone wanting carpet tiles. Product very good quality. Really pleased with purchase.”

Helpful Report

Posted 3 years ago

Thank you Heather, we appreciate this review🙌

Posted 3 years ago

“Very good and friendly service”

Helpful Report

Posted 3 years ago

Thank you Neil!

Posted 3 years ago

“DCTUK Are a company to be reckoned with. First class product, and price to match. “you get what you pay for”. Ordered tiles and adhesive via phone in the end as I had a couple of queries to discuss. They sorted me out extremely quickly and efficiently. I placed my order having faith that I would get what I wanted. There was a days delay in meeting the target date by the courier but Dctuk advised me as soon as they knew. Brilliant as I could let my contractor know (me) there would be a delay . Subsequently I had another day to prepare the room. I had a further issue on delivery, which turned out to be my fault ! I had inspected the tiles on arrival in a darkened entrance hall and thought they were the wrong shade. They weren’t ,as soon as I moved them into a brighter area I noticed the error of my ways. On contacting the company they were very considerate and helpful, and prepared to do what was needed to rectify any problems. The conclusion is, check your delivery in a light place where you can be sure the colour/ shade is correct. I bet it is what you ordered. You can not go wrong with this company. They CARE. Extra thanks to Heather,Vanessa and Ross the warehouse manager. For their help. They were great 🥇🥇🥇🥇🥇🥇🥇👍”

Helpful Report

Posted 3 years ago

Patrick, thank you so much for this AMAZING review!! We appreciate it so much⭐😊

Posted 3 years ago

“Excellent service. Helped me pick the right type of tile, and also helped with colour decision. Phoned when there was a promotion on so that I could save money. Goods were delivered quickly and I was kept informed on the progress of my order. Had a slight query which was quickly and satisfactory dealt with. Certainly a very good company to deal with.”

Helpful Report

Posted 3 years ago

Thank you so much for this lovely review Barry, we appreciate it!!😊

Posted 3 years ago

“Fantastic service, delivered my order within 48 hours and great product too”

Helpful Report

Posted 3 years ago

Wow thanks for this great review Suzann!

Posted 3 years ago

“Very satisfied with presales support and order and delivery process was excellent”

Helpful Report

Posted 3 years ago

Thank you Bert for this 5 star review🙌🙌

Posted 3 years ago

“Your staff were excellent from start to finish and now I have a great kitchen floor thank you so much.”

Helpful Report

Posted 3 years ago

Thank you so much for this 5 star review John! 🙌⭐

Posted 3 years ago

“Purchased carpet tiles, received excellent service and great communication all the way. Delivered when arranged, lovely delivery guy. Tiles are down and look lovely. Would highly recommend. Thank you.”

Helpful Report

Posted 3 years ago

Thank you Lynne for this 5 star review! ⭐⭐⭐⭐⭐

Posted 3 years ago

“Fast delivery, very helpful staff, would use again. Thank you”

Helpful Report

Posted 3 years ago

Thank you for leaving this lovely review Annie, we appreciate it!

Posted 3 years ago

“Fantastic service”

Helpful Report

Posted 3 years ago

“Excellent communication and customer service, this is the second time we have used DCTUK as a school and we will continue to do so.”

Helpful Report

Posted 3 years ago

Thank you for the great review Kirstie🙌

Posted 3 years ago

“Your staff were more than helpful made ordering so easy goods were delivered within 24 hours very pleased with tiles does not get any better THANKS”

Helpful Report

Posted 3 years ago

Thank you for this great review Peter we appreciate it!😊

Posted 3 years ago

“Arrived quickly, friendly helpful delivery driver. Pleased with quality, they are just what I needed.”

Helpful Report

Posted 3 years ago

Thank you for this 5 star review Christine, we appreciate it!🙌⭐

Posted 3 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.