DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We only placed a small domestic order but service was great with very short delivery time and exactly the right product”

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Posted 3 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 3 years ago

“excellant service very fast and reliable can't fault them used before and will use again.”

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Posted 3 years ago

Thanks for the nice review Kenneth we appreciate it!⭐🙌

Posted 3 years ago

“Excellent carpet tiles. Very happy with my purchase.”

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Posted 3 years ago

We're glad Les, thanks for the 5 star review!

Posted 3 years ago

“Great pre sale service, advice and assistance, this followed through seamlessly through the order process and despatch/delivery. Lewis was fantastic in ensuring samples were sent at a moments notice and managing the complete process - looking forward to placing our next order - Cheers Lewis!!”

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Posted 3 years ago

Thanks for the nice review Sunny we appreciate it!⭐🙌

Posted 3 years ago

“Love these tiles The delivery is quick and the customer service just fabulous”

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Posted 3 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 3 years ago

“Brilliant company, very efficient and speedy. Ordered on 23 Dec, delivered on 24 Dec which I wasn't expecting under the circumstances. Fantastic service and the videos are a refreshing change and a great way to thank your customers.”

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Posted 3 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 3 years ago

“I have bought carpet tiles from DCTUK on three occasions in recent weeks. We are busy decorating our downstairs rooms. My wife's suggesting that we used tiles rather than conventional tiles made the task much less daunting as we seem to have a large amount of furniture in our smallish rooms. The tiles appear hardwearing are really easy to work with. DCTUK delivered them swiftly and kept me informed all the way. Both the product (Paragon carpet tiles) and the seller, DCTUK are highly recommended.”

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Posted 3 years ago

Thanks for the nice review Martin, we appreciate it! Carpet tiles can be so handy when there is a lot of furniture involved👏

Posted 3 years ago

“simply the best”

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Posted 3 years ago

Thank you so much for your 5 star review, we appreciate it! ⭐😊

Posted 3 years ago

“Great service and great quality. Will definitely use again!!”

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Posted 3 years ago

Thank you so much for your review, we appreciate it! ⭐😊

Posted 3 years ago

“I ordered carpet tiles for my home, which were of very good quality and a great price compared to quotes I received from local suppliers. Delivery was quick and customer service was excellent. I would certainly recommended DCTUK.”

DCTUK 5 star review on 15th January 2021

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Posted 3 years ago

Great photos thanks so much for the review!

Posted 3 years ago

“I only ordered 2 boxes of carpet tiles for a small Loft area. However I still received a great service.All members of staff where very quick in their responses and keeping me up to date regarding delivery times of samples and carpet tiles. The girls are lovely, and if required I would happily and with confidence purchase from them again. Peter”

Helpful Report

Posted 3 years ago

Thank you so much Peter for your lovely review!

Posted 3 years ago

“Very good service and helpful sales team. Samples arrived directly and helped with our choice. Once ordered delivered next day Tiles are excellent quality, fit together very well and easy to cut to fit. would recommend to eveyone”

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Posted 3 years ago

Thank you for your 5 star review!⭐

Posted 3 years ago

“Next day delivery - the day before Christmas. Product high quality. Phone sales staff efficient and friendly.m”

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Posted 3 years ago

Thank you so much for your 5 star review Anita! We appreciate it😊

Posted 3 years ago

“James is always friendly & helpful. With competitive pricing and fast delivery, and stock never being an issue, we order regularly with DCTUK”

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Posted 3 years ago

Thank you so much for your review Neil, we appreciate it!

Posted 3 years ago

“Excellant service between Christmas and New Year when everyone else was shut Delivered next day quality great along with service, definitely use again”

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Posted 3 years ago

Thank you so much for your review, we appreciate it! ⭐😊

Posted 3 years ago

“Wonderful service and fast. Live chat was very helpful.”

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Posted 3 years ago

Thank you so much for your review and feedback, we appreciate it! ⭐😊

Posted 3 years ago

“Service from DCTUK was excellent. The tiles were a good price and were delivered promptly.”

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Posted 3 years ago

“I purchased some carpet tiles on-line just before Christmas, and they arrived within 48hours. Excellent website, very competitive prices, and i was delighted with the quality of the tiles. Yesterday in the middle of laying the tiles, I realised I was six short. I rang DCTUK customer service - a very chatty friendly guy working from home answered - and he sorted me out in a couple of minutes, and guaranteed delivery tomorrow. Whats not to like? Highly recommended!”

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Posted 3 years ago

Wow thank you for this amazing review John, we appreciate it!⭐

Posted 3 years ago

“I had a small L shaped room to carpet. Fitted carpet with underlay would have been uneconomic due to the wastage and a £40+ fitting fee (if I could find a carpet fitter during Covid-19). I opted instead for carpet tiles. DCT had a suitable colour and quality (thank you for the quick supply of the samples) at a reasonable price, ordering was easy and quick and delivery was several days faster than expected. Laying was very easy including getting tight fitting around the radiator pipes. One of these leaked a couple of days after fitting leaving a stained area about the size of a saucer but the carpet tiles cleaned up really well so I was very pleased (although I did have a couple of spare tiles left if necessary). The tiles have been down two-three weeks, have been vacuumed several times and now bedded down. The join lines between tiles are just discernable (but do not harm the overall look of the tiles) and although the feel underfoot is harder than I would have been the case if I'd used carpet and underlay the feel is perfectly acceptable for this room's use. And it has been done at a total cost of about one third of the fitted carpet alternative. Overall I'm very happy and wouldn't hesitate to use carpet tiles and DCT in similar circumstances in the future.”

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Posted 3 years ago

Thank you so much for this review Paul, Cosy Toes looks great in the video! Don't worry about the joins as they will fade over time when the fibres bond together😊

Posted 3 years ago

“Can’t rate you guys highly enough! When our delivery failed to arrive ( we live in rural Scotland) I alerted Ross that the delivery hadn’t come. Within 12 hours he had tracked it down and was able to supply the address of the cottage where it it had been accepted in error. Further, Ross arranged for DPD to return and bring the carpet tiles to us. Regards, Rosie PS. The tiles look amazing!”

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Posted 3 years ago

Thank you so much for your review, we appreciate it and we're glad you like the carpet tiles! ⭐😊

Posted 3 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.