DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,516 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on the Friday and the floor tiles were delivered on the Monday, amazing! All fitted now and everyone loves the quality and the difference it has made to our meeting room.”

DCTUK 5 star review on 13th October 2023

Helpful Report

Posted 1 year ago

“Good value, excellent communication, speedy delivery, great to deal with. You can buy with confidence from here.”

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Posted 1 year ago

“Very mixed experience, I bought an, admittedly cheap, box of tiles which turned out to be 20 rather than the 24 advertised. To be fair I was offered a refund or for them to source the shortfall. Luckily in a small oddly shaped hallway I just managed with the number I got. The order was also hugely messed up by DPD who not only lied about delivery, they lost part of the consignment. On the plus side the tiles are excellent quality. Having had to contact DCT a few times they did act immediately to resolve things with delivery etc so I can't fault them for customer service, which is impressive, and a very speedy refund of lost/ missing bits.”

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Posted 1 year ago

“Great product and great customer service. Liased with Ethan over both a delivery query and a order query, and he quickly arranged a refund for an over-order. I would definitely use this company again and recommend them to anyone.”

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Posted 1 year ago

“Great service and brilliant products..I fully recommend them.”

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Posted 1 year ago

“Excellent service, tiles good quality and colour as expected it was nice that ethan hennessey checked all was OK”

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Posted 1 year ago

“perfect service, nice follow-up.”

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Posted 1 year ago

“Excellent customer service from Vanessa, great quality carpet tiles and a HIGHLY REC. company. Many thanks all.”

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Posted 1 year ago

“The website was clearly laid out and it was easy to find what I was looking for and order it. Telephone calls I had with members of the customer service team were polite and informative. My queries were dealt with quickly.”

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Posted 1 year ago

“I purchases the cosy toes carpet tiles. They were so easy to put down and are true to there name. The quality is out standing I couldn't be more pleased. The customer service team are also outstanding I have an slight issue with the delivery company dpd they didn't arrive on the day they should and didn't look like they were coming the following day but DCTUK got straight onto it and they arrived shortly after. They are a company that you can ring up and get excellent customer service before and after purchase, quite rare these days. I can't stop looking at my new carpet and i will definitely buy from them again. I can't recommend this company and their flooring enough. A big thank you DCTUK.”

DCTUK 5 star review on 29th September 2023

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Posted 1 year ago

“Ordered some black carpet tiles. Colour and quality were perfect. We put them on top of some shelves for our cats and they love them too”

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Posted 1 year ago

“Reacted quick ! Great .. however the glue provided doesnt stick ? could someone phone me re this ........ Regards Lindsey 07765 191666”

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Posted 1 year ago

“Hi, delivery was within the 7-10 business days and the quality is great. Easy to cut and install”

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Posted 1 year ago

“Excellent service, very quick on delivery,”

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Posted 1 year ago

“Good quality product and great service!”

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Posted 1 year ago

“Recently ordered the floor edging strip, exactly as described and came swiftly. Just what was needed. Thank you.”

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Posted 1 year ago

“Requested samples were sent promptly”

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Posted 1 year ago

“Quick delivery and good quality. After service very good also”

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Posted 1 year ago

“sample arrived quick. It did give me an idea of the colour quite well. I don't think I'll use them tho in my living room, however when I replace for my hallway I think these will surfice. The colour was Firecracker looked quite similar to what I have down.”

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Posted 1 year ago

“Good quality arrived on time”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,516 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.