DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault DCTUK. We're over the moon with our kitchen flooring. Planning on changing all our rooms to flooring from DCTUK. Great products, great prices, exceptional customer service!”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Everything excellent”

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Posted 4 years ago

Thanks for the 5 star review John!

Posted 4 years ago

“great service, very helpful”

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Posted 4 years ago

“Good quality product, easy online ordering and good telephone support when wanted to change delivery date. Only problem was the delivery lorry couldn't get down our road so we had to meet up in a lay-by and transfer the tiles to our car.”

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Posted 4 years ago

“from start to finish we have had excellent communication and service. Thanks very much Heather.”

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Posted 4 years ago

Hi Richard, thank you for your 5 star review!🙌

Posted 4 years ago

“Did what nobody else was able to do - get me a split box!”

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Posted 4 years ago

Thank you Ian! We appreciate your review🙌

Posted 4 years ago

“Hi...You requested me to give you a revue, but since i have only received part of my order (with no notification of delivery date) and have been told the rest of my order is due on 23rd November I am unable to give you a revue at this time.”

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Posted 4 years ago

Hi Alan, we're really sorry about your delivery being split and part of it being delivered early, there was a miscommunication with the manufacturer. We do apologise for this and sending a review invite too early. Take care, DCTUK

Posted 4 years ago

“Top marks for service from enquiry to delivery and the appearance of the tiles. Have dealt with DCTUK previously and will most likely do so again in the future.”

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Posted 4 years ago

Thank you for the great review Raymond, we appreciate it🙌

Posted 4 years ago

“can't say enough about the tiles i received.........first class delivery....first class colouring and absolutely looking great now they are down in my bedroom WOW. thanks a lot DCTUK.... PS....can't wait for my next room.”

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Posted 4 years ago

Wow this is a first class review Patricia! Thank you so much for writing one, we appreciate it🙌⭐

Posted 4 years ago

“Having been let down by a company after ordering carpet tile planks I turned to DCTUK to see if they could help with the carpet planks I needed. Having made the first search I used a web chat and found DCTUK very helpful, even phoning me to confirm what I was looking for. Ordered the tile plank and they ere delivered in extra quick time. Would not hesitate to use this company again. A first class service throughout.”

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Posted 4 years ago

Thank you Gary for your 5 star review! We appreciate it⭐

Posted 4 years ago

“Great customer service and prompt delivery.”

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Posted 4 years ago

Thank you for your lovely review Karen!

Posted 4 years ago

“Found the service excellent. Helpful staff on the end of a telephone, easy to order, swift delivery.”

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Posted 4 years ago

Thank you for the great review!⭐

Posted 4 years ago

“Very helpful, competitive pricing, and prompt delivery. Would definitely use again!”

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Posted 4 years ago

Thank you for your lovely review Denise! We appreciate it🙌

Posted 4 years ago

“Quality and delivery excellent”

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Posted 4 years ago

Thank you for the 5 star review Trevor! We appreciate it 🙌

Posted 4 years ago

“Good service and in good time.”

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Posted 4 years ago

Thanks for the great review Bert😊

Posted 4 years ago

“This is the second order we have place with DCTUK for carpet tiles for our business premises. They were easy to order, a good price and arrived the next day. Even had a call to make sure we had ordered the correct colour because it was a different colour to our last order. Not sure how it could get any better. Thank you DCTUK.”

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Posted 4 years ago

Thank you for your 5 star review June! We appreciate it😊⭐

Posted 4 years ago

“Very good product”

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Posted 4 years ago

Thanks for your review James🙌

Posted 4 years ago

“Excellent service from start to finish. Samples arrived the next day and I was able to place an order knowing I would get a good quality produce. I was updated as soon as I placed an order and delivery was 2 days after placing the order. Would recommend and use again.”

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Posted 4 years ago

Thanks for your great review Ian!

Posted 4 years ago

“Excellently laid out website which is easy to understand. Ordering is a breeze and my order arrived in the expected time frame. Costs of the tiles are very competetive!!”

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Posted 4 years ago

Thanks for your lovely review Graham!

Posted 4 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.