DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,516 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

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“Great product, came on Time, very pleased.”

Helpful Report

Posted 1 year ago

“I've yet to fit my carpet tiles as still decorating. They look very good and much thicker than one's I've bought in the past from another source. I can say the samples arrived the next day, and the tiles themselves arrived within 3days,bang on time with the delivery message I received. Very efficient service.”

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Posted 1 year ago

“Great product selection and SO glad samples could’ be provided. After my online enquiry an initial follow up call from DCTUK regarding my needs and samples arrived in a couple of days. Impressed by the service up to now”

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Posted 1 year ago

“one of the clearest websites I have used. no one's perfect however and SOMETIMES I did find it difficult to identify if the product was a square, a plank, a carpet, a lino or another TYPE of non-carpet product.”

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Posted 1 year ago

“Excellent service and assistance. Only a one off job, but would use again if the need arose and highly recommend to others.”

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Posted 1 year ago

“Excellent product and first rate service”

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Posted 1 year ago

“Samples arrived as requested, unfortunately the colour I required was not quite right, and no other samples would have matched what I was trying to achieve, but was thankful for the chance to make that decision without having to purchase a full box.”

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Posted 1 year ago

“Samples arrived well-packaged and very quickly.”

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Posted 1 year ago

“Excellent range of products. After receiving some samples I bought a box of carpet tiles. They arrived very quickly and in good condition. Excellent quality (Heuga)”

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Posted 1 year ago

“Asked for some samples delivered very quickly, phoned with the product code we had on a tile very helpful found the colour and make and told us they were in stock in Holland, we ordered these and within the week they were delivered to us ahead of the quoted time, Great service”

Helpful Report

Posted 1 year ago

“Excellent service from all of the DCTUK staff: the team I have spoken with on numerous occasions have been very helpful with advice on the range of products, and samples swiftly sent for client approvals. Many thanks.”

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Posted 1 year ago

“Great colour carpet tiles with a thick, luxurious pile.”

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Posted 1 year ago

“Efficient and speedy delivery. Vanessa and Emily are two of the nicest ladies to deal with.and the phones are always answered promptly. Many thanks .M.Deane”

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Posted 1 year ago

“I ordered some samples from dctuk online. The website was very good with lots of choice. The samples arrived very quickly which was very helpful. I was contacted after a few days to see if my samples arrived and asked if there was anything further dctuk could help me with. They said to contact them when I was ready. Choosing the right flooring can take some time and they understood this.”

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Posted 1 year ago

“Great service now carpeted 2 rooms with carpet tiles very soft. Ordered one day came the next day. Great service great tiles.”

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Posted 1 year ago

“Prompt efficient service - Ross was very helpful and ensured the correct tiles completed the order.”

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Posted 1 year ago

“Very prompt in delivering a generous sample”

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Posted 1 year ago

“Excellent customer service. Sorted out some single carpet tiles in various colours for me, at a very competitive price. Super quick delivery.”

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Posted 1 year ago

“Arrived the next day not fitted yet”

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Posted 1 year ago

“Cannot fault the service, ordered then delivered within days”

Helpful Report

Posted 1 year ago

DCTUK is rated 4.7 based on 3,516 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.