DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was very easy to use, and the sample arrived in 2 days! Very good service thank you!”

Helpful Report

Posted 1 year ago

“Simple to see what you want and how much it will cost. Dam expensive!!”

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Posted 1 year ago

“Very helpful staff and quick delivery of the tiles”

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Posted 1 year ago

“Very quick delivery. I had an issue with my order as I was sent three tiles too few. My issue was dealt with promptly and the missing 3 tiles have since arrived on a day that was convenient to me. The tiles I purchased are very good quality.”

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Posted 1 year ago

“Really quick response to all my enquiries and the samples came qui”

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Posted 1 year ago

“Very efficient and really useful size sample.”

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Posted 1 year ago

“The sample arrived quickly but there was only one colour and quite a large piece. I wanted a range of colours as many as possible and only needed a small sample of each. So good service but not quite as instructed. best Mary”

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Posted 1 year ago

“Excellent service and price Very good communication and sample arrived very quick I even got a call to make sure everything was ok with the order and delivery”

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Posted 1 year ago

“hi yes we got our sample and our builder has ordered our floor..thankyou very much....”

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Posted 1 year ago

“Looking to renew our carpet tiles and thought shape was great and different from usual square ones . So as soon as we are ready to decorate and renew we will certainly keep them in mind”

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Posted 1 year ago

“DCTUK provided us with a very fast and reliable service.”

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Posted 1 year ago

“Simple, no complications, quick and reasonably priced.”

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Posted 1 year ago

“The sample never arrived. I've decided to get my flooring elsewhere.”

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Posted 1 year ago

“samples have not arrived and no response to emial informing DCTUK of this”

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Posted 1 year ago

“Highly recommended. Samples sent quickly and follow up tile order sent even quicker. Great service and superb products.”

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Posted 1 year ago

“I ordered 4 carpet tile samples on 29th December, but only received one. Phoned after two weeks to query missing samples. Spoke to Vanessa who said they would send them again. I have since been informed they were out of stock. Although I did obtain them from another company and subsequently placed my order with them.”

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Posted 1 year ago

“After waiting some time for the samples (Thanks to Royal Mail) great selection of carpets to choose from. Order in and carpet on the way.”

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Posted 1 year ago

“We live on a narrowboat and want to purchase some carpet tiles. I would like the domestic quality and requested a sample of the colour and quality before ordering. I did receive a sample, however it was industrial quality. I haven't done anything further at this time, though I would like a sample of domestic quality to see if it is suitable. (cosy toes Wolf) Thank you Anita Davison”

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Posted 1 year ago

“The website was very easy to use and the process to order samples was straight forward. The samples arrived which look great. I love the pattern and the quality. I will be measuring up to order for my son's games room!”

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Posted 1 year ago

“Very helpful on phone but 2nd batch of samples not arrived after 9/10 days”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.