DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,490 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 5 star review on 25th September 2024

Alex

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Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DCTUK are the best company I have dealt with for a long time. Excellent customer service, delivery time and quality product. Will definitely use them again and would highly recommend”

Helpful Report

Posted 7 months ago

“I got the sample quickly and it was helpful for making my colour choice. Delivery of the carpet tiles was also quick and they followed up.”

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Posted 7 months ago

“Great product choice, unbelievably speedy delivery - I had an email that the carpet tiles had been sent only a few minutes after placing the order - great quality product - very happy.”

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Posted 7 months ago

“I ordered 2 colours of carpet tiles for my living space in my Ifor Williams BIAB. Unwittingly only ordering 4 of each colour instead of 2 boxes of 20. I only needed 2 sq metres. They went out of their way to source sample tiles for me, which were perfect for my needs. I love my living space with these bright tiles. Thank you Claire Cassidy”

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Posted 7 months ago

“helpful staff,exact product i needed ,sample sent next day and i then ordered over the phone and product arrived 2 days later,faultless”

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Posted 7 months ago

“Helpful advisor, fast delivery and love the product so thank you :)”

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Posted 7 months ago

“Excellent customer services, I made an error in my order, quickly rectified. Delivery as and when expected, love my carpet tiles. Would use again and recommend.”

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Posted 7 months ago

“Very helpful, assisting us throughout the whole process. :)”

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Posted 7 months ago

“Ordered carpet tiles for our home gym that’s just been built. Dean was very helpful and it was just so easy to deal with this company. Samples were easy to order and quality of these tiles are perfect for us. Will definitely use this company again. And thanks Dean for all your help. 👍🏻”

Helpful Report

Posted 7 months ago

“Ordering was easy. Delivery was very quick. The carpet tiles are of very good quality and much better than I have seen in the shops.”

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Posted 7 months ago

“Quick delivery and friendly delivery driver”

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Posted 7 months ago

“Excellent customer service on the telephone. I also needed the delivery before a certain date and I was pleasantly surprised when I received my order the very next day. Fantastic! A first class service by all the team. Thank you”

Helpful Report

Posted 7 months ago

Thanks H for the positive feedback, we appreciate it :)

Posted 7 months ago

“great service, second time i've bought from dctuk, and each time, samples requested arrived super fast, and tiles ordered arrived within 7/10 days as promised, and all present and correct.... and what a change to be able to actually SPEAK to someone at their Liverpool office for a bit of assistance when needed...top drawer Company!”

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Posted 7 months ago

“I've been ordering from DCTUK for some years now and they have been nothing but excellent with efficiency in their service. Amazing. Thank you DCTUK!”

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Posted 7 months ago

“excellent service”

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Posted 8 months ago

“Very helpful and had great cusotmer service. We weren't able to actually go through with the installtion due an in house change of design but all the help with samples, installtion ideas and planning details were very good as was Lewis who helped us with eveything.”

Helpful Report

Posted 8 months ago

“Great service kept me informed of the order from start to finish, delivered on the date specified when I placed the order - really easy company to deal with L)”

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Posted 8 months ago

“Fantastic Service .”

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Posted 8 months ago

“Fast delivery and great service”

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Posted 8 months ago

“Great customer service and delivered on time!”

Helpful Report

Posted 8 months ago

DCTUK is rated 4.7 based on 3,490 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.