DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,448 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site, lots of choice and great customer service through the pop up message helper. Goods arrived within 48 hours, quicker than the expected turnaround. Really happy with product too!”

Helpful Report

Posted 4 years ago

“I picked the tiles, they were delivered, good job dctuk”

Helpful Report

Posted 4 years ago

“Firstly (and most important) customer service, communications were excellent. Very happy indeed with choice of delivery courier (DPD) and finally, I am just in love with these tiles! Easy to lay, appear to be hard wearing and best of all, fabulously priced. I’m renting so opted for quality, affordability and ease of use. Thank you.”

Helpful Report

Posted 4 years ago

“Quick service and tiles as described. Good to do business with”

Helpful Report

Posted 4 years ago

“Great website made selecting and ordering easy. Delivery was within timescale quoted but supplier packaging was not up to the rigours of the courier system. Overall a great service from DCT UK.”

Helpful Report

Posted 4 years ago

“Very very helpful during a really difficult and challenging time. The staff especially Heather went above and beyond to ensure I was able to get my goods ordered and delivered.”

Helpful Report

Posted 4 years ago

“Very good service. Great support and kept updates throughout.”

Helpful Report

Posted 4 years ago

“Great and prompt service.”

Helpful Report

Posted 4 years ago

“I found DCTUK particularly helpful and efficient. Heather, especially, was good to deal with on both the phone and "live chat" and the order even arrived a day early. Will definitely head back to DCTUK when next needing help with flooring”

Helpful Report

Posted 4 years ago

“DCTUK were a great company to deal with, I asked for samples of carpet tiles first which came, then ordered the tiles I decided on all via the internet the tiles came the next day were of good quality.”

Helpful Report

Posted 4 years ago

“Very good level of service in testing times. Will use again.”

Helpful Report

Posted 4 years ago

“The quality of their carpet tiles is excellent. They lay beautifully without any sign that they are in fact tiles and not complete carpet. I was notified straight away of the delivery date and that's when they arrived.”

Helpful Report

Posted 4 years ago

“Just like it said on the tin S arrived on time vvg”

Helpful Report

Posted 4 years ago

“Very happy with purists and delivery of and price”

Helpful Report

Posted 4 years ago

“Ordered carpet tiles recently, having first spoken to the very helpful Heather, who advised me on what other items I would need. Delivery was quick, even to the North of Scotland - very impressed with the company.”

Helpful Report

Posted 4 years ago

“👍 great product and delivery was super speedy”

Helpful Report

Posted 4 years ago

“Very helpful staff great delivery and on time, even without products in they gave me good alternatives within the timeframe needed, will definitely use again.”

Helpful Report

Posted 4 years ago

“Only just laid so need to see how it wears.”

Helpful Report

Posted 4 years ago

“I have been using DCTUK for nearly three years now and I can honestly say i have never once had any issues. Response times are great, deliveries on-time and costs are fair. In particular Heather who has been my direct contact and is always incredibly quick to respond and provide samples and quotations. I would highly recommend using DCTUK”

Helpful Report

Posted 4 years ago

“Great website, huge choice, easy to place an order, fast delivery, great product.”

Helpful Report

Posted 4 years ago

DCTUK is rated 4.7 based on 3,448 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.