DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some samples from dctuk online. The website was very good with lots of choice. The samples arrived very quickly which was very helpful. I was contacted after a few days to see if my samples arrived and asked if there was anything further dctuk could help me with. They said to contact them when I was ready. Choosing the right flooring can take some time and they understood this.”

Helpful Report

Posted 1 year ago

“Great service now carpeted 2 rooms with carpet tiles very soft. Ordered one day came the next day. Great service great tiles.”

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Posted 1 year ago

“Prompt efficient service - Ross was very helpful and ensured the correct tiles completed the order.”

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Posted 1 year ago

“Very prompt in delivering a generous sample”

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Posted 1 year ago

“Excellent customer service. Sorted out some single carpet tiles in various colours for me, at a very competitive price. Super quick delivery.”

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Posted 1 year ago

“Arrived the next day not fitted yet”

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Posted 1 year ago

“Cannot fault the service, ordered then delivered within days”

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Posted 1 year ago

“received our carpet tiles and glue next day Good service”

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Posted 1 year ago

“Lovely tiles. funny enough after laying them i went to my local KFC and a lad walked in with a DCTUK hoodie. It make me chuckle. Good stuff. I'll buy again.”

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Posted 1 year ago

“samples arrived promptly. Many thanks.”

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Posted 1 year ago

“The samples arrived very quickly. I have some things to consider before l order. The samples look good quality.”

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Posted 1 year ago

“Quick delivery of samples they were a good price but not for us Thanks”

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Posted 1 year ago

“I found the website fairly easy to navigate and chose a colour in the range I was interested in. I ordered a sample and then ordered one box of the tiles.”

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Posted 1 year ago

“Very quick to get a sample.”

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Posted 1 year ago

“Site has out of stock/discontinued products without any warning. So they will let you order and pay knowing they cannot supply.”

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Posted 1 year ago

Hi Graham, apologies that the product you wanted was no longer available. It's a live stock system so the 6,000 products on the website can go in and out of stock at any moment and it is impossible to get live updates with all the different suppliers we are connected to. Secondly, our suppliers are not the best at keeping us updated when products are discontinued, so we only find out when our team call them up for an stock enquiry. In this case, we were able to advise you BEFORE you ordered/paid that the stock was not available and that is why our team are available, to help you in such situations. To clarify, we did not take payment from you or place your order once we were informed the product was no longer available. Sorry that this time we couldn't provide what you needed, but we have many other carpet tiles that can be provided that are similar and we are happy to supply those instead. Regards Jon Techilovsky Head of Marketing & Innovation

Posted 1 year ago

“Pleasantly surprised by the wide stock availability and price! Quick dispatch and will use again if we need office tiles!”

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Posted 1 year ago

“Brilliant experience offering brilliant choices, and a brilliant quick service. THANK YOU 😀”

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Posted 1 year ago

“Very quick delivery😀”

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Posted 1 year ago

“This is the first time I have dealt with DCTUK, a company I found on the internet. They dispatched my heuga floor tiles rapidly and pricing is competitive. I would use them again.”

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Posted 1 year ago

“The DCT service was excellent as usual and happily succeeded in providing a full size tile sample making it much easier to compare with the existing room decor. Well done DCT.”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.