DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,490 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very helpful. On the first attempt I received the wrong type of samples sadly. I had requested cut pile in three colours, but loop pile samples arrived. I asked again for the correct ones and these were quickly sent. However, I expected them by mail as previously but they came via Fed ex and as I wasn't expecting whole tiles by courier I was out at the time and had to wait until the following Monday to accept the package. Anyway, that aside, the tiles we chose look fab. Very pleased with the end result.”

Helpful Report

Posted 8 months ago

“Very happy. Exactly as described, well packaged and left in the right place. I will use again.”

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Posted 8 months ago

“Very happy with the service provided by DCTUK. They were extremely professional for the whole process, from order placement through to delivery”

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Posted 8 months ago

“This is my second purchase, great choice of different carpet tiles and colours.”

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Posted 8 months ago

“Fast delivery and helpful. Received the samples within 24 hours also. Very impressed from the service we had.”

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Posted 8 months ago

“Very quick dispatch every time, good follow up to check everything was ok on arrival.”

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Posted 8 months ago

“Great tiles and service”

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Posted 8 months ago

“Quick service and delivery perfect”

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Posted 8 months ago

“Great ciuastoemr service Very quick dispatch Would have been nice to get a heads up when ordering that if I had spent another £4 I would get free delivery. Invoice still said free delviery for £75 or more but when I called to query, she said website was changed a week ago to £95.”

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Posted 8 months ago

“Great company - really helpful sales time and kept up to date on delivery of goods.”

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Posted 8 months ago

“Emily and the team were and absolute delight to deal with, everyone is so helpful, from sending samples to ensuring a speedy next-day day delivery, support was provided every step of way. Highly recommend!”

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Posted 8 months ago

“I had brought the same carpet though another company, but when I needed additional tiles, because I only wanted a single box (20 tiles) the delivery charge was as much as the tiles. So is contacted DCTUK where tile were a lower price and delivery costs were sensible. They also me informed when delivery was due. I would recommend them.”

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Posted 8 months ago

“Excellent price and the delivery was 2 days ahead of the originally notified date, which was very beneficial to us.”

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Posted 8 months ago

“Very helpful but unable to supply the carpet tiles we required as they were no longer manufactured.”

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Posted 8 months ago

“Carpet tiles arrived on time. Some of them were smaller or bigger than the specified 50x50.”

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Posted 8 months ago

“The customer service was excellent. The tiles I purchased were a good price and excellent quality. I would certainly recommend this company.Jackie”

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Posted 8 months ago

“Top quality product. Easy to order. Extremely fast delivery.”

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Posted 8 months ago

“Excellent response for a quality sample. Well packaged with information on carpet tiles.”

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Posted 8 months ago

“Hi DCTUK. I can confirm that your company is very friendly and helpfull with quotes, tracking down very old carpet tiles, When samples are requested, it always always arives quickly.”

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Posted 8 months ago

“Great communication, very helpful team. Prompt delivery, as we got the goods next day!”

Helpful Report

Posted 8 months ago

DCTUK is rated 4.7 based on 3,490 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.