DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,540 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 5 star review on 25th September 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering. Phoned to see if my chosen carpet tiles were in stock and the phone was answered by a very polite member of the company. Delivery was straightforward. I was able to change to a more suitable delivery date. Quality of chosen carpet tile is excellent. Very happy with the price.”

Helpful Report

Posted 1 day ago

“I am very impressed with the service of DCTUK . Very helpful communication. From ordering to receipt of the tiles, staff have been very helpful communication excellent and delivery timely. Well pleased. Thank you all”

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Posted 1 day ago

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Posted 1 day ago

“Delivery was brilliant, very nice person ,plus nice tiles.”

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Posted 1 day ago

“Liaised with Christopher with regards to our order for the office and he actioned this immediately with great customer service and speedy turnaround with delivery. Thanks very much for your help :-)”

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Posted 1 day ago

“Buy their tiles!”

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Posted 1 day ago

“Competitive pricing, quick turn-around to suit our businesses operating and time requirements, and a friendly service, both the services team and the fitters themselves.”

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Posted 2 days ago

“Sample received with thanks. The actual time to recieve was a tad longer than expected but not a problem. I had to expedited my online request with a follow up email to make sure the sample request had actually been successful as there was no feedback from the website ordering process, or confirmation email that the actual request had been submitted and successful. Having an acknowledge would be an improvement.”

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Posted 6 days ago

“perfect service yet again. it was only a small order, but i felt it was treated as if it was an order 10 times the size. and arrived bang on time as promised.”

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Posted 6 days ago

“From the initial enquiry to order and delivery we were kept in the loop at every stage. The customer service is second to none and the tiles ordered are great.”

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Posted 6 days ago

“Fantastic service with a super fast delivery”

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Posted 6 days ago

“Placed order online - nice & easy process, price good, despatch & delivery excellent - can't fault DCTUK at all - would definitely recommend”

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Posted 6 days ago

“Great service.”

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Posted 1 week ago

“Very helpful sales person who was informative and friendly. Product came without a glitch and follow-up service second-to-none. Would thoroughly recommend.”

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Posted 1 week ago

“Excellent service, good prices & prompt delivery. Would 100% recommend.”

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Posted 1 week ago

“My first contact with DCTUK was via the online chat. It was good to discover that Beth was a real - and very helpful - person and not a robot! Beth was quick to understand what I was looking for and suggested several different tiles. She then arranged for samples to be sent out, which arrived very promptly. When I made my final choice the carpet tiles arrived the next day. Thanks for a great service - I will definitely recommend you to others.”

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Posted 1 week ago

“Happy with product, price and delivery”

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Posted 1 week ago

“Can't say fairer than the price, delivery time and communication received. Excellent service thanks very much.”

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Posted 1 week ago

“Great helpful advice & overall price 👍”

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Posted 1 week ago

“Great service - placed an order about 3pm - had a dispatch notification 30 mins later and the product arrived the next morning. Well priced and great service”

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Posted 1 week ago

DCTUK is rated 4.7 based on 3,540 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.