DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,485 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good response time, and over the festive period too. The sample were fine. Recommended.”

Helpful Report

Posted 11 hours ago

“Very impressed with both the company and the product. The specific delivery window was met, and the tiles were really easy to lay.”

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Posted 1 day ago

“The Two sales assistants who served me in your Liverpool branch. What can i say but they showed a interest in what i wanted and could not do enough to help. They are a pride to your company.”

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Posted 2 days ago

“Excellent customer service, ordering was easy & pricing was cheaper than I found elsewhere where. They kept in touch regarding dispatch & delivery. I had a phone call when driver was on his way & it all ran so smoothly. I would highly recommend this company. A bonus box of chocolates arrived with our delivery too.”

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Posted 2 days ago

“Easy and fast process. Our carpet looks brilliant now it is down in our office space.”

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Posted 3 days ago

“Massive help from Chris and the team who managed to get carpets out to us with next day delivery!”

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Posted 3 days ago

“Delivery as expected. Good quality product. Recommend.”

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Posted 4 days ago

“Great service and rapid delivery as always. Just placed another order for another room 👍”

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Posted 5 days ago

“the team were very helpful and communication on progress is great. the goods arrived next working day and are as expected, we will definitely order from DCTUK again.”

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Posted 5 days ago

“I received several carpet tile samples of a good size that enabled me to make my choice. These were received quickly and well packaged. I received excellent advice from Beth at customer service who helped me with my order and gave me advice on fitting. The tiles are at an excellent discounted price. On ordering I received swift confirmation and details about the delivery. Thankyou Dctuk for your excellent service.”

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Posted 5 days ago

“Excellent to deal with. Friendly assistance over the phone to help with order. Fast delivery and great product. Perfect.”

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Posted 6 days ago

“These guys are good at what they do - excellent service level. Bethany E was helpful. Thoughtful process, complete with box of chocolate”

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Posted 2 weeks ago

“Service is friendly, shipping is fast.”

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Posted 2 weeks ago

“Easy, fast communication. On-time delivery. Thanks.”

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Posted 3 weeks ago

“DCTUK Where very helpful by sending out 4 x Carpet tile Samples . They even gave me a follow up call regarding the Tile samples that I looked at . Very good service and will be back in contact with the after the New Year . Many thanks”

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Posted 4 weeks ago

“Recommend these guys , no messin ,job done sorted. 👍”

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Posted 4 weeks ago

“As a returning customer I am more than happy with my purchases Extensive ranges at great prices and with quick delivery. Will be recommending.”

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Posted 1 month ago

“Helpful and always interested in my needs even for a small order. Thank you.”

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Posted 1 month ago

“I am a returning customer, great service, super fast delivery, what more could you ask for!”

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Posted 1 month ago

“This is the 2nd time I've used DCTUK and service from ordering to delivery spot on. Will certainly use again.”

Helpful Report

Posted 1 month ago

DCTUK is rated 4.7 based on 3,485 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.