Dashel Reviews

Name: Dashel
Address: 4th Floor, 86-90 Paul Street, London, London Borough of Barking and Dagenham
Rating: 4.77

4.8 Rating 182 Reviews

95 %

of reviewers recommend Dashel

About Dashel:

Cycling is safe. The benefits to your health and wealth outweigh the risks, so we’re not going to try and scare you into wearing a helmet. We want to wear something slim and flattering to get about town. So we've designed cycle helmets that are light, safe and comfortable. Made sustainably in the UK.

Visit Website

Phone:

020 3870 3322

Email:

info@dashel.co.uk

Location:

4th Floor,
86-90 Paul Street,
London
London Borough of Barking and Dagenham
EC2A 4NE

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Dashel 5 star review on 29th November 2022

Caroline L

Dashel 5 star review on 17th November 2022

Liz S

Dashel 5 star review on 28th October 2022

Julie P

Ian S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have two virtually new Dashel Helmets (red and blue) which are now unsellable through eBay, do you offer a service where you could take these back.”

Helpful Report

Dear Michael, helmets should never be sold second hand, so we can't help or encourage that. We encourage our customers to send old helmets back to us when they are 5 years old, so we can recycle them in return for money off a subsequent purchase. Kind regards The Dashel Team

“Great to see another design-led British company grow and prosper”

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“Customer service were very helpful as I couldn’t decide if should go for the small or medium helmet as my head size was between the two they said medium and I was glad I spoke to them first because they were totally right. After a lot of research on choosing the right bicycle helmet my final choice was Dashel and I absolutely love it.”

Helpful Report

Dear Kelly, thanks so much for taking the time to leave a review. Great to hear you received swift and helpful advice on what size to go for. Might we also say, you made a fabulous choice of colour - it looks amazing on you. Happy cycling!

“Satisfying shopping experience, smooth logistics”

Helpful Report

Dear Chui, thanks so much for taking the time to leave us a review. Happy cycling! Kindest regards from the Dashel team.

“love Dashel helmets- we have two now (me and partner)”

Helpful Report

Thanks for taking the time to leave us a review David and great to hear there are two Dashel wearers in your household :-)

“Very bad, if your head doesn’t fit one of their only 3 sizes then don’t bother. Have been trying to return it for 2 months now, and haven’t even been replied to via email to be talked to.”

Helpful Report

Dear Sam, so sorry to read your review and hear that your experience of Dashel was not to your satisfaction. You originally ordered one of our Ocean Edition helmets, which are not available in all sizes due to the nature of this range and them not being mass produced. I understand we did send you an alternative size to try and covered all shipping costs, and when this did not fit we have given you a full refund. So sorry we couldn't assist further and we do hope you can find an alternative helmet that fits you well. Kindest regards Dashel

“Delivery was prompt, product is gd but could be shipped with more inner Velcro patches for better fit.”

Helpful Report

Thanks so much for taking the time to leave us a review. If you need extra velcro dots we would be delighted to send you a few more. Just drop us a line on info@dashel.co.uk Kind regards

“Bought this as a pressy and if ok will buy one for me. Looks great and l tried it on before wrapping and feels a bit big for me but with the added padding should be fine. Love the look and feel etc.”

Helpful Report

Hi Janet, thanks so much for taking the time to leave us a review and what a lovely gift to give a friend! You could always try a size small for yourself and we are also just about to launch our helmets with an integrated dial fit system so that could work well for you...

“The only sensible looking helmet I could get in m y XXL size!”

Helpful Report

Dear Stuart, thanks so much for taking the time to leave us a review, much appreciated. Glad to hear our helmet is able to protect your extra large brain :-). Happy Cycling!

“The sustainability angle is what got my attention, the lightweight and the design are what got my purchase.”

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“It’s perfect I bought one of Dashels helmets at the same time and this fits on to the back it so your very visible.”

Helpful Report

“Sorted a packing error quick and easy.”

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“Comfy and cool colours :))”

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“Very happy with my purchase. Very comfortable and suits me as a commuter rather than the sports style helmets that dominate the market.”

Helpful Report

Hi Steve, thanks so much for taking the time to leave us such a nice review. Great to hear that you are enjoying wearing your helmet for your daily commute! Happy Cycling!

“Service is great. Ref helmet specifically it is absolutely the right size (m) and fits well on the head but the strap is v tight under the chin even on max length. Guess there is no way around that?”

Helpful Report

Hi Philip, thanks so much for taking the time to leave us a review. I will contact you directly regarding your query as we may be able to assist. Kind regards Kate

“Great helmet. Love it!”

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“Very comfortable, love the colour!”

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“I love the helmet on my partner and he likes it too. The only issue is it seems to scratch easily and he is very particular about marks/ imperfections!! Is there a way to blot out the scratches? I cannot imagine one can keep it shiny and new forever but any tips would be gratefully received.”

Helpful Report

Hi Sarah, thanks so much for taking the time to leave us a review, we are delighted to hear you are pleased with your helmet. There is a page on our website with advice on caring for your carbon fibre helmet so do take a look https://dashel.co.uk/pages/care-of-helmets. There is even a nice video you can watch! Please don't hesitate to contact us on info@dashel.co.uk if you have any further questions at all.

“I love my Dashel helmet! It looks really cool, so I *want* to wear it. I also really like the pads/inserts that allow you to customize the size, especially because I was between 2 sizes. The fit is perfect. There was a small issue at the time of the delivery, and customer service was responsive and helpful.”

Dashel 5 star review on 20th January 2022

Helpful Report

Hi Marie-Laure, thanks so much for taking the time to leave us a review and great to hear how much you love your Ocean Edition helmet. Delighted that it fits well and that any minor delivery issues were swiftly resolved. Happy cycling!

“First, I choose for its look. After, I've been pleased to discover the eco responsability of the brand Now, I'm very happy!”

Helpful Report

Dashel is rated 4.8 based on 182 reviews