Dannell's Limited Reviews

Name: Dannell's Limited
Address: Unit 13, Abbey Mead Industrial ParkBrooker Road, Waltham Abbey
Rating: 4.80

4.8 Rating 2,427 Reviews

96 %

of reviewers recommend Dannell's Limited

4.8

Based on 2,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Dannell\'s Limited Reviews$

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Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

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Dannell's Limited 5 star review on 9th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate and goods came as promised”

Helpful Report

Posted 3 years ago

“Always good service”

Helpful Report

Posted 3 years ago

“If, as you say, my opinion matters to you, then why has no-one at Dannells responded to my e-mail of 4th September (as detailed below)?? Sat 04/09/2021 17:18 Good afternoon, Earlier today we finally got around to using the small oval lamp shade making kit that we ordered from you back in June. Unfortunately, we are not very happy with 'the finished product' and although we appreciate that there will inevitably be a bit of a 'learning curve' to overcome when using your kits, in this instance we do not think that the problem was self-inflicted. We were using your small (200mm) oval kit and having followed the instructions very carefully & to the letter, everything was fine right up until we got to items 22 & 23 i.e. 'pinch the fabric, pull taut and fold onto the sticky rings' & 'use the finishing tool to push the fabric behind the rings'...... there was simply too great a width of material to tuck over/around/behind the rings. N.B. We had kept the rings very close to the edge of the backing panel when rolling (i.e. no more than 1mm away from) so with the kit provided we don't see how we could have done any better than we did. At this point, it seemed that the only thing to be done was to attempt to trim the width of the excess material to allow it to be tucked over/around/behind the taped rings. Had we known/anticipated that the material would be too wide before we rolled the panels onto the rings then trimming off 2/3mm in a straight line would have been fairly simple to do......but attempting to do after the material had been rolled into the oval shape proved to be extremely difficult and inevitably resulted in a wavy line / poor finish i.e. a long way from the professional finish that we had been looking for from this product. Obviously at this point, even though we have plenty of spare material, without a spare plastic backing panel and another roll of double-sided tape, we cannot simply dismantle and start again. It is clearly too late for our attempt at lamp shade making, but to avoid others suffering a similar fate, could you please review the width of the 'release paper' provided & check that it is compatible with this smaller sized ring (i.e. for the 200mm oval shade). Your sincerely Phil Sheldon”

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Posted 3 years ago

“Brilliant service and I have made several of these lampshades”

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Posted 3 years ago

“Great service, quick delivery, great end product”

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Posted 3 years ago

“The lampshade kits are excellent and were delivered in good time.”

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Posted 3 years ago

“A great item and arrived very quickly. Unfortunately the delivery carrier messed up and at a time critical period. Dannells sent me a new item very quickly and we’re absolutely fantastic when dealing with the errors made by the delivery company. Fantastic customer service.”

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Posted 3 years ago

“Nice kit, instructions need to be larger font.”

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Posted 3 years ago

“Perhaps the nicest people to buy craft materials from.”

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Posted 3 years ago

“Good quality products. I totally recommend the brand.”

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Posted 3 years ago

“Great quality items and quick dispatch.”

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Posted 3 years ago

“Excellent product easy to use”

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Posted 3 years ago

“Excellent product and easy to use”

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Posted 3 years ago

“Great product and service.”

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Posted 3 years ago

“Love the lampshade kits - really helpful instructions”

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Posted 3 years ago

“Excellent service and support.”

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Posted 3 years ago

“Great service as always from Dannells”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“I bought this product to cover a lamp shade but after testing a piece and seeing how instantly inflammable it is, I couldn’t use it.”

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Posted 3 years ago

“Excellent products, good delivery time. Brilliant instructions, easy to create your own bespoke lampshades.”

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Posted 3 years ago

Dannell's Limited is rated 4.8 based on 2,427 reviews