Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,525 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, prices, and orders always arrive before expected.”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Lovely range of products. Dispatched and arrived promptly.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Great service with fast delivery. Thanks!”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery.

Posted 1 year ago

“Great service,needed ballet shoes quick and the next day delivery did not fail, they were here by 10.30am the next day. Great ballet shoes.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. What a lovely photo.

Posted 1 year ago

“My daughter was in need of a pair of jazz shoes, this was the first website I came to and was able to make the purchase easily and quickly. Shoes are now here and are a great fit and great quality. Quick delivery and service, many thanks 😊”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of the shoes. I will pass your comments on to the team.

Posted 1 year ago

“Excellent customer service, quick delivery and great dance wear.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 1 year ago

“Great for all bits of kit!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 year ago

“Excellent products, service and prices. The website is easy to navigate and the overall shopping experience is really good.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“good quality of dance wear, dance direct have amazing customer service and has everything you every need for dance”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Prompt, efficient service and good quality products - we've been using their dance shoes for years and they last much longer than anywhere else we've tried, even with heavy use!”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“I don’t have an issue with DD but the item we purchased (shimmer tights) were not great quality and laddered on their first outing. I won’t buy them again.”

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Posted 1 year ago

I am sorry you are not happy with the tights. Please send a photo of the tights to hello@dancedirect.com so the customer service agent can see the problem and help to rectify it.

Posted 1 year ago

“Order came really quickly and tn customer service replied quickly and efficiently to a question I had. The costume was lovely .”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Prompt delivery of order, ordering easy and returns policy good”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the ease of your purchase.

Posted 1 year ago

“Photo does do them justice, really nice jazz shoes”

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Posted 1 year ago

Thank you for your review. It is good to know you liked the jazz shoes.

Posted 1 year ago

“Items arrived quickly and in good condition. Postage charge seemed excessive, but I didn't want to spend over £50 to get it free, then it would have been even more expensive.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Fantastic customer service. Very quick delivery of items. The latest tutu was beautiful quality.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Really disappointed. I'd ordered a size 6, and although it stated 6 on the shoes they were more like a size 5 if that.”

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Posted 1 year ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Please feel free to return them for a refund.

Posted 1 year ago

“Amazing site and delivery to jersey which is god send. Never had a problem with returns either.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and our service and I will pass your comments on to the team.

Posted 1 year ago

“Ordered goods from here excellent service from ordering to delivery , thank you happy granddaughter”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments. Hope your granddaughter enjoys her dancing.

Posted 1 year ago

“Great dancewear at affordable prices, loads of choice, easy to return items that you don’t need, overall a fantastic online dancewear experience.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,525 reviews