Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,385 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 17th January 2025

Zoe

Pippa

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, quick response to query.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Quick delivery and refund on some jazz shoes that were the wrong size . Overall a fantastic service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“A massive thank you to Dance Direct! Fantastic customer service! I emailed to ask if my order would be delivered in time for my daughters dance comp at the weekend and Olivia very helpfully assisted me by contacting the warehouse to make sure it went out and assured me it would be with me by the next day, or the following day at the latest. Thank you for putting my mind at rest! The wonderful sparkly costume arrived the next day and she loved wearing it for her comp! Thank you so much! I will recommend, and you will be my go to website for costumes in the future! Thank you!”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. I am so pleased that your daughter got her costume in time for the Competition and we hope she did well.

Posted 1 year ago

“Hallo, es war mir bis heute nicht möglich, Schuhe, die in FALSCHER Größe geliefert wurden, zurückzuschicken. Die Rücksendung nach UK von Deutschland aus ist sehr teuer, man soll die Kosten selbst tragen. Ich habe den Rat bekommen, die Schuhe in Deutschland weiterzuverkaufen, wenn sie mir nicht passen! Das ist kein seriöses Geschäftsgebaren. Ilse Stiefel, Mannheim, Deutschland”

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Posted 1 year ago

Es tut mir leid, dass Sie mit den Kosten für die Rücksendung von Artikeln aus der EU in das Vereinigte Königreich nicht zufrieden sind, aber leider haben wir keinen Einfluss auf die Zoll- und Abgabegebühren.

Posted 1 year ago

“Good range of products and fast delivery options.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Posted 1 year ago

“Good quality. Sizing as described. Prompt processing and delivery. No complaints. Thank you”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your goods.

Posted 1 year ago

“Everything was high quality and arrived on time”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great service and product. I would definitely use Dance Direct again.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Easy ordering process, prompt delivery of ballet shoes which are good quality for the price.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Such an amazing online shop! It’s been my go to for over 10 years and I’m always so happy!”

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Posted 1 year ago

Thank you for the wonderful review. Here's to the next 10 years and more!!! It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Excellent 👌🏻 always buy from you.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Easy communication Lovely products Prompt delicery”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Excellent selection of products and really efficient delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Excellent items and fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Never let me down with deliveries. Everything arrives in excellent condition and just as described.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Beautiful products and speedy delivery time, thank you!”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“I found the website to be very easy to navigate. There is no complicated payment process. I was pleased with the delivery time. I look forward to being a customer in the future ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Easy to order, prior delivery, excellent value, would purchase again, thanks”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Fantastic Easy website to navigate Easy to contact customer services and very efficient quick response from customer services. Lovely products reasonably priced Would highly recommend Thank you”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Excellent quality dance wear Excellent customer service”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,385 reviews