Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,515 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Best names and quality at good prices”

Helpful Report

Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Ordered ballet and fish nets tights. Good quality products, quick arrival. Happy!”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 7 months ago

“Ordering was super easy and the price really reasonable. My only complaint is that I paid for express delivery however my parcel took 6 days to arrive so the extra delivery cost was a waste of money.”

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Posted 8 months ago

Thank you for the 4 stars even though you were let down by the delivery. Please send an email to hello@dancedirect.com with the order details who will sort out a refund of the extra charge

Posted 7 months ago

“Excellent customer services thankyou, I had prompt reply to my emails and was very happy.”

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Posted 8 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 7 months ago

“Most of my items were very good and all were good quality but just a bit disappointed that one of my tights were way smaller than expected.”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 7 months ago

“Dance direct has been good its self,however the return system with Evri has been appalling. Contemporary half shoes ordered but are way smaller than size suggested on the site.”

Helpful Report

Posted 8 months ago

Thank you for the review. In future if you want to return items you can do this with a free Royal Mail returns label. Please see the section "Returns" on the Dance Direct website which will tell you what to do. I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 7 months ago

“Quick reliable delivery. Leotard is so beautiful and fits perfectly ! Super happy.”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“Very fast delivery and impressive products”

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Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Exactly what was ordered fabulous speed on delivery at a great price and one very happy daughter”

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Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that your daughter is happy with your purchase.

Posted 7 months ago

“Brilliant choice of outfits! Fast delivery!”

Helpful Report

Posted 8 months ago

We are so pleased that you are happy with the fast delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 8 months ago

“Easy ordering. Prompt delivery. Product great quality.”

Helpful Report

Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the website, the speed of delivery and the quality of our goods.

Posted 8 months ago

“Really good value and selection of dancewear! Fast delivery too.”

Helpful Report

Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 8 months ago

“Always so quick at delivery, great communication on orders”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

“Excellent service, speedy delivery and reasonable prices :)”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

“Costume came as described and as looked in photo, quick delivery 😊”

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Posted 8 months ago

“Size inclusive with speedy delivery and a great choice of costumes! Fits well. Reasonably priced. Will 100% recommend and will be ordering again.”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

“Great quality items, very helpful customer service.”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

“dancewear always arrives on time, brilliant fit whether it is tights, dance shoes etc.”

Helpful Report

Posted 8 months ago

Thank you for your review. It is good to hear your orders arrive promptly and that you are happy with your purchases.

Posted 8 months ago

“Really quick delivery and well packed. Items arrived as expected and updates on my order were great!”

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Posted 8 months ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery. I will pass your comments on to the team.

Posted 8 months ago

“There are a ton of options available - I was so glad i was able to easily navigate the website, find some ballet shoes that were exact to my measurements and colour preference. The delivery was super speedy and could not fault any of it!”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 8 months ago

Dance Direct is rated 4.7 based on 7,515 reviews