Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,373 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 17th January 2025

Zoe

Pippa

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next business day delivery but they failed to deliver on time. On speaking about it at y child’s dance school it seems that this wasn’t a surprise. I have raised this with Dance Direct only to have received an arrogant response. I am awaiting my extra delivery charges to be refunded.”

Helpful Report

Posted 9 months ago

I am sorry your parcel did not arrive on time. Someone from the customer service team will be in touch with you in relation to the Delivery charges.

Posted 9 months ago

“Always fantastic quality items at at a great price - my absolute go to site as a dance mum! Easy returns if needed - perfect!”

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Posted 9 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 9 months ago

“I have looked for these shoes for a long time and at last see and bought them. They are a perfect fit 41 or size 7.5 and made of leather. I feel they will be strong and last me a good few years with care and attention. A good buy .”

Helpful Report

Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the fit and the quality of your shoes. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Fast and Speedy Dispatch and Delivery.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 9 months ago

“Arrived quickly, the size was perfect and condition very good.”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Fast delivery”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 9 months ago

“Very reliable and prompt good quality”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Great service and a good selection of items available. I was very impressed with the fast delivery.”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 9 months ago

“Good quality quick service good communication”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Great company. Quickly received my product. Great dance tights.”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Prompt delivery, very pleased with the product.”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Great service quick and reliable, and the item fits well.”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Easy to order, good website paid for next day delivery which was spot on;”

Helpful Report

Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 9 months ago

“I can not review the item i brought as i haven’t received it. It is still with Fred x and has been for two weeks and they have now informed me that they are unable to deliver the item and has been returned to shipper. Absolutely ridiculous.”

Helpful Report

Posted 9 months ago

I am sorry you have not received the item. It looks as though delivery was tried on 3 consecutive days but there was no-one to receive it. Someone from the Customer Service team will be in touch with you.

Posted 9 months ago

“Really quick delivery and lovely leotards”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Everything I've ordered from here has been great quality and lasted a long time. I won't shop anywhere else for my dance wear”

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Fab dance tights and quick delivery x”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Great shops lots of choicee”

Helpful Report

Posted 9 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Due to my own error, I required quite a lot of assistance from Dance Direct. I must say that the team were extremely generous in how they helped me to rectify the issue. I was extremely impressed with how quick they were at resolving things for me, going over and above what was needed. I would definitely order from them again, thank you!”

Helpful Report

Posted 9 months ago

Thank you for the review. We love to hear that we have exceeded expectations. I will pass on your gratitude to the team.

Posted 9 months ago

“Fast response. Good quality products”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

Dance Direct is rated 4.7 based on 7,373 reviews