Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,324 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to follow, purchasing straightforward. Delivered as ditected.”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 8 months ago

“Incredible customer service and being able to source a separate part of an outfit required for a ballet exam, without rebuying the entire thing, was such a huge help.”

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Posted 8 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 8 months ago

“Great choice on website.”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 8 months ago

“Very good company.”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

“Smooth shopping experience. Thank you!”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

“Excellent items great service”

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Posted 8 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 8 months ago

“I have ordered from Dance Direct in the past and have always been very happy with the products (shoes and clothing) I have bought.”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 8 months ago

“Easy to use website, fantastic free returns ao i could order additional sizes to try on. It was quick, easy and free to do the returns aswell. Posted shoes out quickly would reccomend.”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the website and the returns process.

Posted 8 months ago

“Very quick on delivery, good description of items and fits well.”

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Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 8 months ago

“Great product. Arrived promptly. Would def use again.”

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Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 8 months ago

“Super affordable and good quality. Site was extremely easy to navigate and customer service is 10/10. Overall a fantastic experience. Would recommend.”

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Posted 8 months ago

“Great quality dancewear, a large variety and quick delivery! Sizing is accurate!”

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Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 8 months ago

“Perfect service and communication. This was to replace one bought by my granddaughter's dance teacher which I was altering and accidentally marked it with the iron. Needed a quick delivery paid for next day received on time. Thank you”

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Posted 8 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I am glad that we helped to save the day!

Posted 8 months ago

“Quick and efficient service and delivery Products just what we needed for our show.”

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Posted 8 months ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 8 months ago

“Great service and order arrived in good time. Ballet shoes and tap shoes are good quality and fit well.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 8 months ago

“Wonderful service”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Very good quality items. Tap shoes are small fitting so returned for a bigger size. Happy with purchase.”

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Posted 9 months ago

I am sorry that the tap shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Thank you for the lovely comments about how we dealt with your query.

Posted 9 months ago

“Ordered costume for my granddaughter. It arrived beautifully packaged. The fit was perfect and the dress was everything she wanted and more. Thank you”

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Posted 9 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 9 months ago

“Very efficient and helpful”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Ordering from Dance Direct was really straightforward and my shoes arrived earlier than expected. I’m extremely pleased with their service and would highly recommend.”

Dance Direct 5 star review on 12th March 2024

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Posted 9 months ago

Thank you for the review. We love to hear that we have exceeded expectations. We hope you have many happy hours tapping away!

Posted 9 months ago

Dance Direct is rated 4.7 based on 7,324 reviews