Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,376 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 17th January 2025

Zoe

Pippa

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've always loved the range of dance gear you supply”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the range of our goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Items arrived quickly and fit well”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Excellent sevice prompt delivery”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Fast service, great quality tights at a very reasonable price.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service, quality and speed of delivery. I will pass your comments on to the team.

Posted 1 year ago

“Great quality first ballet shoes, my 6 year old loves them. Please shop here for top quality dance wear .”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I am so pleased that your 6 year old loves their shoes. Thank you for the recommendation.

Posted 1 year ago

“Easy to order from. Size fits well.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and our sizing.

Posted 1 year ago

“Item well priced and delivered very quickly. Will absolutely purchase with this company again.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“My order arrived fairly quickly and fitted perfectly according to the sizing.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the sizing and fit of your purchase.

Posted 1 year ago

“I'd definitely give Dance Direct a 5/5 stars and definitely recommend to other dancers! The service was extremely quick and I always had good communication via email about my order. I didn't have any queries or any need to make returns of the purchase but i would have felt confident doing so as i always felt i had good communication.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Amazing quality, the shipping was fast and efficient”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 year ago

“Fairly quick delivery and fairly simple returns, replacing a faulty item without any issue. However if I’d known how long exchanges take I would’ve just returned and reordered.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments about the time taken on exchanges to the team.

Posted 1 year ago

“Great product delivered in good time.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Lovely quality products and excellent customer service. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and that you are happy with our service. It is great to hear that you will recommend us. I will pass your comments on to the team.

Posted 1 year ago

“Excellent.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“good delivery and good price for the item bought”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 1 year ago

“Payed for next day delivery, took 2.5 days to arrive. Had the same problem the last time ordered from you.”

Helpful Report

Posted 1 year ago

I am sorry you did not get as quick a delivery as you wanted. Once we despatch the parcel it is in the hands of the Courier and we have no control over their operations. Please contact hello@dancedirect.com who will organise a refund for you.

Posted 1 year ago

“When my tap shoes fell apart two weeks before a show, Dance Direct came to the rescue! They have a fantastic range of styles to choose from and I found my perfect shoes ❤️ They arrived promptly and well packaged so I was able to wear them in before taking to the stage! Would highly recommend Dance Direct.”

Dance Direct 5 star review on 31st October 2023

Helpful Report

Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Quick easy service thank you!”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“I am so glad I found dance direct! I have purchased many dance wear item from them over the years! Always amazing quality and very competitive prices!”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments, and thank you for the recommendation.

Posted 1 year ago

“True to size comes on time, all you need really”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,376 reviews