Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,516 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had a very good experience when buying last minute essentials for my dance exams. My parcel came very quickly and the delivery was free! I’m very happy and will definitely be ordering again”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 11 months ago

“We have ordered all Our dance wear and costumes from Dance Direct throughout the many years . Not only is the delivery prompt, the materials of all costumes and shoes have been fantastic . We wouldn't order from anywhere else . Thank you Dance Direct x”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Always great quality and sent out really quickly. Thank you.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 11 months ago

“I purchased some bloch dance shoes for Zumba, delivery was quick, they are a nice fit, with these shoes you need to order a size bigger.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 11 months ago

“I love the ease of ordering, amazing choice of fantastic dance wear products and quick delivery! Been using dance direct for years and will continue too!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Love the choices and such quick delivery 👌 thank you xx”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 11 months ago

“Products ok but bought through cash back app and dance direct do not acknowledge emails From cashback company so you don't get your cashback. Been waiting months!”

Helpful Report

Posted 1 year ago

Someone from the Customer Service department is looking into this for you.

Posted 11 months ago

“My order arrived promptly and the leotard was as described! I order 2 different sizes and the additional item was easy to return using a Royal Mail label generated by Dance Direct- I will definitely be ordering from Dance Direct again! Thankyou.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Great service and great delivery. I was very impressed with my mystery bag!”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and your mystery bag. I will pass your comments on to the team.

Posted 1 year ago

“Bought my daughter’s first show costume. Great quality, arrived on time Would recommend!”

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Posted 1 year ago

Thank you for the review and the recommendation. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Dance direct always has the best quality of dance wear and they always arrive in time”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Great service. Lovely outfits - good quality and value for money.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Very good quality product and fast delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“Love the products I ordered. Great quality, fast delivery, completely satisfied with everything.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Ordered a mystery bag which came with an item that was the wrong size. A replacement was sent straight away. Great communication”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with the way we dealt with your problem and I will pass your comments on to the team.

Posted 1 year ago

“Excellent prices and very fast on delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 1 year ago

“Lovely range of dance wear & super speedy delivery just in time for the show! Thanks so much”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Paid for delivery the next day but the order arrived 3 days later”

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Posted 1 year ago

I am sorry you did not receive the order the next day. It was despatched on the Friday but Fedex do not deliver on a Saturday unless a premium charge is paid. They delivered it on the next available working day which was the Monday.

Posted 1 year ago

“Great Quality at a great price with super fast delivery! Super pleased!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Good products delivered promptly and very helpful staff. Will definitely order again.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,516 reviews