Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,319 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good, very quality”

Helpful Report

Posted 2 months ago

Thank you for the 5 star review!

Posted 2 months ago

“Ordered 2 pairs of ballet shoes for my daughter as was unsure on what size was needed. 1 pair fitted perfectly. The other was so easy to return.”

Helpful Report

Posted 2 months ago

Thank you for your review, I am so glad that you are happy with your order and our return process!

Posted 2 months ago

“The website is easy to navigate, delivery came on time and the products were good quality.”

Helpful Report

Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Great company, unfortunately I had to return the shoes as I was looking for a wider fit and they don’t stick wide fit jazz shoes but the shoes that came were good quality, the return was smooth and refunded swiftly.”

Helpful Report

Posted 2 months ago

Thank you for your review, I am so sorry to hear that these didn't fit, but I am glad that your return was processed smoothly!

Posted 2 months ago

“Easy to use site, I ordered duplicate items with fast track delivery and they arrived in perfect time. Lovely product and was impressed with the service!”

Dance Direct 5 star review on 19th September 2024

Helpful Report

Posted 2 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“Great range and reasonable prices. Fast delivery and easy tracking!”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Excellent service - had a problem with delivery which was resolved promptly & satisfactorily. Would definitely recommend Dance Direct”

Helpful Report

Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 months ago

“Great website. Great products”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and we pride ourselves on our product selection.

Posted 2 months ago

“Great quality dance uniform and quick delivery. Would recommend!”

Helpful Report

Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“All in all good, website was easy to navigate and found what I needed.”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 months ago

“Fantastic product, so durable and great to move in. They kept me uptodate with delivery and it arrived promptly. If we needed to return the product it was really simple. We kept our product as it was perfect. Highly recommend”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“Exactly as described, quality great.”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 2 months ago

“Quick and easy online shopping experience, delivered on time”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 months ago

“Lovely item, as always vey good quality!!”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Product as diplayed. Arrived in good time. True to size . My daughter is pleased”

Helpful Report

Posted 2 months ago

Thank you for your review, I am so glad to hear that your daughter is happy!

Posted 2 months ago

“Fantastic website great choice and quality products. Ordered 2 leotards for my daughter and dance pants all 3 were great quality”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“good quality and good prices just delivery time takes a while”

Helpful Report

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Discount code advertised didn't work so that was disappointing. Completed order easily enough and it came in timeframe advertised.”

Helpful Report

Posted 2 months ago

Thank you for your review. I am ever so sorry to hear about this, if you have any issues with orders in the future please contact our customer services team who will be happy to help you

Posted 2 months ago

“I ordered my usual size and the shoes that arrived said that size on them, but they were at least one size too small. I had to return them.”

Helpful Report

Posted 2 months ago

Thank you for your review. I am ever so sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If you require any assistance with sizing, please talk to our customer services team at hello@dancedirect.com

Posted 2 months ago

“Very helpful customer service, would definitely order again, good quality and quick delivery”

Helpful Report

Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 months ago

Dance Direct is rated 4.7 based on 7,319 reviews