Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,364 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter looks lovely in this costume. She was so happy dancing in our kitchen with it on. Hopefully she will win her competition.”

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Posted 1 month ago

Thank you for your review. It is good to know you liked the costume. We wish your daughter the best of luck in her competition.

Posted 1 month ago

“Good service and very quick delivery.”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery.

Posted 1 month ago

“Fantastic service. Easy to use website, very fast delivery and the dress and leotard are great quality. One happy little dancer. Thank you. 😊 X”

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Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 month ago

“Was sent the wrong item but after contacting customer services they rectified their mistake and sent the correct item swiftly.”

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Posted 1 month ago

Thank you for your review. I am sorry about the mistake but it is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 month ago

“Efficient and great suprise with the mystery bag”

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Posted 1 month ago

Thank you for the product rating! I am glad to hear that you are happy with your purchase

Posted 1 month ago

“The bags look well made and are roomy. Placing the order was easy and the shipment Was quick.”

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Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Parcel received very promptly, all items neatly packed. Excellent service and will not hesitate to order from Dance Direct again”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 1 month ago

“Smooth process from start to finish. Fast delivery, received within 2 days when lead time stated 3-5 business days.”

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Posted 1 month ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 month ago

“Amazing, delivery was quick. Responded to my questions fast. Great quality of clothes. Lovely website and outfits were exactly how they described”

Dance Direct 5 star review on 15th November 2024

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Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. What a lovely photo!

Posted 1 month ago

“love dance direct so much, fast shipping, great quality, getting me through 3 years of dance training!”

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Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. I hope you enjoyed your 3 years!

Posted 1 month ago

“The leotard I bought for my granddaughter. Perfect fit and arrived quickly. Extremely pleased with the purchase.”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Great prices, great quality, quick delivery.”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Amazing service”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 month ago

“Very quick delivery. Good quality tights, perfect for my girls' dance performances.”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your tights.

Posted 1 month ago

“Really easy to order from with a lot of choices and fast delivery’s.”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website and speed of delivery.

Posted 1 month ago

“Great quick ordering and delivery. Was perfect.”

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Posted 2 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Great product, great price, friendly customer service team and do what they say will do. Just be warned- exchange process is slow which is why I have dropped a star. (They say it will take upto 14 days, and I had hoped it would be a lot sooner- it wasn't- it took the full 14 days to process which left me nearly 3 weeks from sending my return to receiving my new pair)”

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Posted 2 months ago

Thank you for the review and your positive comments on our company. Unfortunately due to delays in the postal/courier services the return process can take up to 14 days but the team do their best to make sure credits are done as swiftly as possible.

Posted 1 month ago

“recommend this product”

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Posted 2 months ago

Thank you for the product review I will pass this on to the buying team. Your comments will be helpful to our other customers.

Posted 1 month ago

“Always amazing stuff and quick delivery”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Came quickly and great shoes!”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your shoes.

Posted 2 months ago

Dance Direct is rated 4.7 based on 7,364 reviews