Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,373 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 17th January 2025

Zoe

Pippa

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I won the competition with DD and received £50 worth of dance clearance items and went over the £50 but they treated me to the extra which was so kind! Received my orders/prize within a week, really happy and grateful for the kindness and generosity, I will post photos soon 🥰🥰🥰”

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Posted 9 months ago

Thank you for the wonderful review. Congratulations on winning the competition and your very kind words. We always do our best to help our customers. Looking forward to the photos.

Posted 9 months ago

“Super speedy processing of order. Great that there is a free return if needs be.”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Had a dilemma with the first delivery, but it was sorted out within the hour and sent out the next day delivery.”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers and I am pleased that we were able to sort out your order.

Posted 9 months ago

“Easy to use, good value and came very quickly”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Item ordered received promptly & as described.”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Easy to purchase and quick delivery.”

Dance Direct 5 star review on 8th April 2024

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the website. We love the photo.

Posted 9 months ago

“Prompt service”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 9 months ago

“Great price and delivered fast”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 9 months ago

“Dance direct is brilliant,.used them several times for dance wear for my daughter. Good communication and fast delivery, will.be ordering again soon.”

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Posted 9 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 9 months ago

“Always fantastic prices and quick delivery”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly, we always try to give the best value for money.

Posted 9 months ago

“So excited! I loved everything in my mystery bag. There was lots of great items and my 2 year old is going to look great at her dance class . Thanks so much”

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Posted 9 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 9 months ago

“Goods as described and delivered quickly”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Fast service great item”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Dance Direct is fantastic. My parcel arrived early which I was very pleased with. I bought a mystery bag annd was extremely joyed with it. The clothes are high quality and perfect for dance.”

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Posted 9 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 9 months ago

“Very fast delivery, great customer service helped with my issue within a day. Amazing quality will definitely recommend to other dance friends. Thank you so much”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Still waiting on exchange as too small , no response to emails”

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Posted 9 months ago

The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. A member of the team has been in touch with you to sort the exchange.

Posted 9 months ago

“Item arrived in good condition and when expected”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 9 months ago

“We loved the shirt! Delivery was fast and quality was amazing. Dancer loves how comfortable it is and we would never shop anywhere else again!”

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Posted 9 months ago

Thank you for the review. We love to hear that we have exceeded expectations. We look forward to your next order.

Posted 9 months ago

“Fast service and always have good brands stocked”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we pride ourselves on our product selection.

Posted 9 months ago

“Paid for next business day delivery but they failed to deliver on time. On speaking about it at y child’s dance school it seems that this wasn’t a surprise. I have raised this with Dance Direct only to have received an arrogant response. I am awaiting my extra delivery charges to be refunded.”

Helpful Report

Posted 9 months ago

I am sorry your parcel did not arrive on time. Someone from the customer service team will be in touch with you in relation to the Delivery charges.

Posted 9 months ago

Dance Direct is rated 4.7 based on 7,373 reviews