Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,364 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient.”

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Posted 1 month ago

Thank you for the review!

Posted 1 month ago

“Great variety of clothes and accessories at even better prices, I had an issue with the Royal Mail delivery, Dance direct customer services were incredibly helpful and efficient, now I have the present my daughter has been after for ages! Winner winner Christmas dinner!”

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Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here!

Posted 1 month ago

“Love this site as it caters for dancers of all shapes & sizes.”

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Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Excellent communication and quickly delivery”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 month ago

“Very helpful team. Slow returns process but the team at the other end are super friendly, easy to check in with and very helpful.”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers!

Posted 1 month ago

“Quick delivery good material”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 month ago

“Issue with item resolved straight away, polite and courteous”

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Posted 1 month ago

Thank you for the wonderful review! It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 month ago

“I was desperate for tap shoes and ordered 2 pairs to check sizes and they arrived the next day on a Saturday. The customer service assistant Tegan was very helpful.”

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Posted 1 month ago

Thank you for the wonderful review! It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 month ago

“Order was exactly what I ordered”

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Posted 1 month ago

Thank you for your review, I am so glad to hear that you are happy with your purchase!

Posted 1 month ago

“It has only been worn once and the skirt is frayed and the seams are coming apart.”

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Posted 1 month ago

Hi Alison, thank you for your review. I am ever so sorry to hear that your item has developed a fault, please can you send a photo through to hello@dancedirect.com so that our customer service team can resolve this for you.

Posted 1 month ago

“Great products at great prices. Speedy delivery too! Thank you!”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 month ago

“The product was received promptly and the quality is great.”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 month ago

“website very easy to navigate and orders come on time would order more things in the future”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“They see amazing! Great clothes and lots of stock, I love my jazz shoes!”

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Posted 1 month ago

Thank you for your review. I am so glad to hear that you are happy with your purchase!

Posted 1 month ago

“Excellent service and quality products”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team!

Posted 1 month ago

“Easy to use website, great ordering and quick delivery! Product is beautiful quality and came in bag ready for competition.”

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Posted 1 month ago

Thank you for your review, I am so glad to hear that you are happy with your purchase! What a fabulous photo!

Posted 1 month ago

“Arrived quickly can’t wait to give them to my granddaughters for Christmas. They look fab , would be nice if they did them in purple too”

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Posted 1 month ago

Thank you for your review, I am so glad that you are happy with your purchase!

Posted 1 month ago

“Really enjoying class”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Easy to order from, good communication throughout and fast delivery”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 month ago

“Really impressed with dance direct, the choice and price is always great. Delivery is fast too which is unusual for dance wear outlets.”

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Posted 1 month ago

Dance Direct is rated 4.7 based on 7,364 reviews