Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,521 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

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Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with a costume, contacted customer services and they sent a replacement within the week.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Great service, smooth delivery, lovely shorts !”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Great shoes and very happy”

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Posted 1 year ago

Thank you for the product review I will pass this on to the buying team. Your comments will be helpful to our other customers.

Posted 1 year ago

“Bought leotards and accessories for my granddaughters. The delivery was quick, the clothing is of good quality. I have offered other mums at the ballet school the option to order as well. Couldn't be happier.”

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Posted 1 year ago

Thank you for your review and your recommendation. It is good to hear that you are happy with our service and the quality of your goods. I will pass your comments on to the team.

Posted 1 year ago

“I ordered a lovely leotard, was easy to make the order and was delivered very quick. Really impressed with the services. Thank you”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The website is easy to navigate and has a great selection of dance outfits and accessories. The delivery came on time. Overall very happy with the service and the product that I purchased.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 year ago

“Beautiful dresses and quick delivery. Often buy from this company, highly recommend”

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Posted 1 year ago

Thank you for the review and recommendation. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Quick delivery and excellent quality of product”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“Shipping was fast and product arrived safely, I was pleased to be able to find what I wanted for a reasonable price as well ❤️ thank you!”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Initially I struggled with getting what I wanted via the website (almost certainly my incompetence) but I need not have worried as the people at the end of the phone were wonderfully helpful and talked me through the ordering and more importantly the returns that I needed to do”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. I will pass on your comments to the team.

Posted 1 year ago

“Superb fit! Quick delivery. Highly recommended.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the fit of your purchase.

Posted 1 year ago

“I needed some silky tights for my grandaughter quickly I ordered them and two days later they came. I cannot recommend dance direct enough. The tights come up a little small so I ordered the next size up.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Quick delivery time, good quality product”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Always lovely quality items, good price and fast delivery”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Fab costumes and dancewear”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Amazing quality dance shoes and dance wear. Have ordered from many different dance companies and this is definitely my favourite! Love the different designs and the inclusive range, recently ordered some ballet shoes and they are so comfortable, fit perfectly and look gorgeous, have had so many compliments. 10/10”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Good quality stuff and speedy delivery. Will highly recommend!”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Always great and speedy service that I can rely on when in a pinch for time. I love the broad selection of products, which is why I continuously shop with Dance Direct.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“I paid for next day delivery, my order arrived the next day as expected. The size was perfect. I would definitely highly recommend and would order again without hesitation.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,521 reviews