Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,324 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good retailer for dancewear and accessaries. I've been purchasing my daughter's dance items and they are of good quality. No fuss return. Would recommend.”

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Posted 6 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 6 months ago

“Fantastic service very quick delivery amazing product thank you”

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Posted 6 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 6 months ago

“Excellent communication. Arrived quickly and answered my email querie. Best prices around”

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Posted 6 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 6 months ago

“Was very fast delivery, they fitted perfectly absolutely no complaints would definitely order again”

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Posted 6 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 6 months ago

“Great service, and quick delivery, so daughter was happy dancer with her bra with the clear straps for her show.”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. I hope your daughter enjoyed her show.

Posted 6 months ago

“I have returned a previous order as they are the wrong size . I am still awaiting my refund!! Shoes returned almost 2 weeks ago.”

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Posted 6 months ago

I am sorry you have not received your refund. Returns are processed within 14 days of receipt. I will ask Customer Services to chase this up.

Posted 6 months ago

“Order came very quickly, the tights i ordered fit just slightly see through but overall very satisfied with the results and will be ordering again”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“A professional and reliable service which is my first port of call when looking for any kind of dance wear.”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 6 months ago

“Perfect, exactly what I needed and continually quick delivery”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“Great dance wear at reasonable price. Very happy with their customer service.”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and service.

Posted 6 months ago

“My daughter needed split sole jazz shoes for theatre school which I ordered from Dance Direct. They arrived within the expected delivery window. As the shoes were a like-for-like purchase of an existing pair, I knew they would fit. The price was slightly less than the previous pair which were purchased in a local dancewear shop. As this was a simple purchase with no need for after sales service I cannot comment on Dance Direct services beyond procurement.”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“The selection of items is great”

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Posted 6 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 6 months ago

“Fast delivery, good quality product! Highly recommended”

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Posted 6 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 6 months ago

“Tout! Everything!”

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Posted 6 months ago

I can see you have ordered one pair of tights but do not understand why the one star. If you have a problem please contact Customer Services who will help you.

Posted 6 months ago

“Fast delivery. A great range of products.”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our product selection.

Posted 6 months ago

“Vert quick with delivery and shoes are stunning and great condition. Always buy from here.”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“Delivery as expected with regular updates”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 6 months ago

“20% off, free postage and next-day delivery. What's not to like?”

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Posted 6 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 6 months ago

“great choice of products only wish more leggings and sizes were availible. really quick delivery - good service”

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Posted 6 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection. I will pass your comment on to the buying department.

Posted 6 months ago

“Great service. Good choice of dance pumps”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and range of ballet shoes.

Posted 6 months ago

Dance Direct is rated 4.7 based on 7,324 reviews