Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,366 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful leotard arrived very quickly..very highly recommend☺️”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“I have used dance direct for my past two tap shoe purchases they are good quality excellently priced and always delivered in time on the receipt.”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 6 months ago

“Great shoes!”

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Posted 6 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 6 months ago

“Always great quality and very prompt with orders and delivery. Will definitely visit the site again in the near future.”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery.

Posted 6 months ago

“Grateful for selection and prompt processing. Would be helpful to have manufacturer ballet shoe size and normal shoe size listed . We knew manufacturer size we wanted but it wasn't listed so ended up buying wrong size”

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Posted 6 months ago

I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded.

Posted 6 months ago

“Good service, I ordered dancewear for my granddaughter and great- granddaughter to start classes together. The website was clear and simple to use and my order was tracked all the way and arrived in plenty of time for their first lesson. I will use dance direct again, I was signposted to this site by the ballet teacher and she was not wrong!”

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Posted 6 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 6 months ago

“Good website. Easy to navigate and find everything I wanted. Prices were in line with other retailers. The quality of the products are excellent. Quick delivery”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 6 months ago

“Quick service,true to size🤍”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and goods.

Posted 6 months ago

“Always have what I need in stock at a reasonable price. Postage is swift and everything arrives in good condition”

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Posted 6 months ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 6 months ago

“Great Service. Thank you”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 6 months ago

“Excellent service. Best names and quality at good prices”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 6 months ago

“Ordered ballet and fish nets tights. Good quality products, quick arrival. Happy!”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 6 months ago

“Ordering was super easy and the price really reasonable. My only complaint is that I paid for express delivery however my parcel took 6 days to arrive so the extra delivery cost was a waste of money.”

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Posted 6 months ago

Thank you for the 4 stars even though you were let down by the delivery. Please send an email to hello@dancedirect.com with the order details who will sort out a refund of the extra charge

Posted 6 months ago

“Excellent customer services thankyou, I had prompt reply to my emails and was very happy.”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 6 months ago

“Most of my items were very good and all were good quality but just a bit disappointed that one of my tights were way smaller than expected.”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 6 months ago

“Dance direct has been good its self,however the return system with Evri has been appalling. Contemporary half shoes ordered but are way smaller than size suggested on the site.”

Helpful Report

Posted 6 months ago

Thank you for the review. In future if you want to return items you can do this with a free Royal Mail returns label. Please see the section "Returns" on the Dance Direct website which will tell you what to do. I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 6 months ago

“Quick reliable delivery. Leotard is so beautiful and fits perfectly ! Super happy.”

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Posted 6 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 6 months ago

“Very fast delivery and impressive products”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“Exactly what was ordered fabulous speed on delivery at a great price and one very happy daughter”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that your daughter is happy with your purchase.

Posted 6 months ago

“Brilliant choice of outfits! Fast delivery!”

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Posted 6 months ago

We are so pleased that you are happy with the fast delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 6 months ago

Dance Direct is rated 4.7 based on 7,366 reviews