Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,525 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found exactly what I wanted. Quick delivery.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Arrived quickly and lovely quality of shoes”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The ordering process was simple and shoes came quickly and as expected. Perfect fit and great quality.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Great delivery timescales”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with the speed of our delivery.

Posted 1 year ago

“I was able to find the exact ballet shoes I needed with lots of options available. I can never go wrong with dance direct for the essentials I need.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“The fabric and fitting on the leotard and the catsuit were perfect, I will definitely be order more off this site! The little mesh top is so cute as well it just completes the outfit would really recommend this x”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Quick, efficient service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 1 year ago

“Dance Direct we’re extremely helpful in assisting me to find and choose the correct sized product.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Ordered this lovely red unitard unfortunately too big. No fuss refund made. Ordered another smaller size, great quality, colour, fit, looked stunning onstage.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and the way we dealt with your order. I will pass your comments on to the team.

Posted 1 year ago

“My go to website for outfits with fast delivery.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Great company, great quality”

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Posted 1 year ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Good selection, competitive prices and quick delivery!”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Good value, efficient and prompt delivery, quality product. What’s not to like?”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Good quality and quick delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“My daughter love every bit of the mystery bag it all really good quality and worth every penny”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“I ordered a mystery bag and there was a problem with the wrong size items being included. The cystoner service I received over email was excellent and the issue was put right very quickly. Always great value and fast delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service in resolving the problem as we always do our best to look after our customers.

Posted 1 year ago

“Easy to order from. Items arrived quickly. Straightforward to return items that were unfortunately too big. Received refund after a short time.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“A brand new site on the internet I have never used prior to ordering my tap shoes. The service I rated as 5. I am and was very impressed. I would certainly use their service and products again. I would recommend Dance Direct very highly to all my tap and show performers and friends.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. Thank you for your recommendation.

Posted 1 year ago

“Bought tap shoes. Part of sole on both shoes came away during class, first wear. I appreciate they were in the sale but this was within 5mins of first wear.”

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Posted 1 year ago

I am sorry the tap shoes were faulty. Please take a photo of the shoes and send it to hello@ids.co.uk where the customer service team will help you resolve the issue.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,525 reviews