Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,514 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th February 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful clothes, very elegant and well made, good quality material and fast delivery, excellent.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Clear website, easy to order, lots of communication regarding delivery. Would absolutely use Dance Direct again.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 months ago

“Everything was so easy. The delivery came the next day of my order, the items all in perfect condition. Very pleased with my purchase and service. Thank you!”

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Posted 3 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 months ago

“Very good quality and quick delivery”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 months ago

“Prompt delivery, pleasure to deal with. Always a great range of good quality affordable dance wear.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and our customer service.

Posted 3 months ago

“Great service. Great value for money. The new heel and toe taps are just as advertised and arrived as stated. Can’t wait to start tapping in my shoes with my new taps!”

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Posted 3 months ago

Thank you for the 5 stars it makes our day when we hear positive comments. Enjoy your tapping!

Posted 3 months ago

“Good quick and efficient friendly service. Thank you.”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 months ago

“Easy to navigate website and excellent quaility items.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of our goods.

Posted 3 months ago

“Great range, fast delivery”

Helpful Report

Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our range of products.

Posted 3 months ago

“Always delivered quickly and item as expected.”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“Very helpful customer service.”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 months ago

“Fantastic service. Had to return goods twice due to sizing difference and had no quibble from Dance Direct. Money refunded within a few days. Quality and range of goods are very impressive. Thankyou!”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Very happy with my order I received. All amazing quality and exactly what I wanted. Was also delivered in the right time frame!”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 months ago

“All the dance wear from here that I have purchased for my daughter has always been perfect and the way quality”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“The outfit I got my daughter is gorgeous. Amazing quality and lovely soft fabric. Can't wait to see her preform in it”

Dance Direct 5 star review on 28th October 2024

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your dress. What a lovely picture, thank you.

Posted 3 months ago

“Great quality!”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Fast delivery of ordered products. Thank you.”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 3 months ago

“Poor customer service and sizing issues with footwear”

Helpful Report

Posted 3 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I can see from the correspondence that the Customer Service team responded to your email promptly with suggestions of how to get a better fit and informing you that we offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded.

Posted 3 months ago

“Easy to order system and good quality dance shoes which looks durable and comfortable.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your purchase.

Posted 3 months ago

“I received my order in good time and am very pleased with the dance shoes. They are super comfortable and love quality. Highly recommended website.”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality and fit of your purchase.

Posted 3 months ago

Dance Direct is rated 4.7 based on 7,514 reviews