Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,364 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always loved this shop - my first stop for dance gear since it first opened. Quality affordable dancewear retailer.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Great quality and fit. Arrived quickly after ordering”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality and fit of your purchase.

Posted 3 months ago

“Easy to find what we needed and had everything in stock. Quick delivery too”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“The size is right around the back but the shape of the cups (with or without padding) unfortunately doesn’t sit properly around my breasts. Unable to return as it’s underwear which is a shame.”

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Posted 3 months ago

Thank you for your review, I am ever so sorry about this. I completely appreciate your frustration as ordering online can be difficult with sizing. We unfortunately cannot accept underwear back due to hygiene reasons, please accept our apologies for this. If there is anything else we can help with, please contact our customer services team at hello@dancedirect.com

Posted 3 months ago

“Good service Quality goods, arrived well packaged”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“Very Good, very quality”

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Posted 3 months ago

Thank you for the 5 star review!

Posted 3 months ago

“Ordered 2 pairs of ballet shoes for my daughter as was unsure on what size was needed. 1 pair fitted perfectly. The other was so easy to return.”

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Posted 3 months ago

Thank you for your review, I am so glad that you are happy with your order and our return process!

Posted 3 months ago

“The website is easy to navigate, delivery came on time and the products were good quality.”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“Great company, unfortunately I had to return the shoes as I was looking for a wider fit and they don’t stick wide fit jazz shoes but the shoes that came were good quality, the return was smooth and refunded swiftly.”

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Posted 3 months ago

Thank you for your review, I am so sorry to hear that these didn't fit, but I am glad that your return was processed smoothly!

Posted 3 months ago

“Easy to use site, I ordered duplicate items with fast track delivery and they arrived in perfect time. Lovely product and was impressed with the service!”

Dance Direct 5 star review on 19th September 2024

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Posted 3 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 months ago

“Great range and reasonable prices. Fast delivery and easy tracking!”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Excellent service - had a problem with delivery which was resolved promptly & satisfactorily. Would definitely recommend Dance Direct”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 months ago

“Great website. Great products”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and we pride ourselves on our product selection.

Posted 3 months ago

“Great quality dance uniform and quick delivery. Would recommend!”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“All in all good, website was easy to navigate and found what I needed.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 months ago

“Fantastic product, so durable and great to move in. They kept me uptodate with delivery and it arrived promptly. If we needed to return the product it was really simple. We kept our product as it was perfect. Highly recommend”

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Posted 3 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 months ago

“Exactly as described, quality great.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 3 months ago

“Quick and easy online shopping experience, delivered on time”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 months ago

“Lovely item, as always vey good quality!!”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Product as diplayed. Arrived in good time. True to size . My daughter is pleased”

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Posted 3 months ago

Thank you for your review, I am so glad to hear that your daughter is happy!

Posted 3 months ago

Dance Direct is rated 4.7 based on 7,364 reviews