Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,324 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely rubbish on return items might take upto 28 days for refund quick enough to take your money”

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Posted 7 months ago

I am sorry you are not happy but I think you may have misread the Returns Policy. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The return will be processed within 14 days and your money refunded.

Posted 7 months ago

“They have a good selection of dancewear at affordable prices and their customer service is responsive when there are any issues, returns are processed in the window stated. Have had one or two issues with discrepancies in item descriptions on their website, and return funds, so have knocked off a star. But overall very good experience.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and the team are always only too happy to help.

Posted 7 months ago

“Always great products and reliable delivery.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 7 months ago

“I love Dance Direct! It’s such good quality :)”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“Ordered a lovely contemporary costume Great quality Came really quickly Would use them again”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Quick response to any questions asked. Great customer service”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 7 months ago

“Dance Direct are very prompt in their service and delivery”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 7 months ago

“First time customer, great quality product, fast delivery, good updates and fast response to my query that quickly resolved my question,”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. We look forward to your next order.

Posted 7 months ago

“Very good quality highly recommended!”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 7 months ago

“Quick delivery and good customer service”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 7 months ago

“Great tap shoes. Perfect sizing.”

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Posted 7 months ago

Thank you for the product review I will pass this on to the buying team.

Posted 7 months ago

“Great product and quick delivery.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Amazing quality and affordable. Loved all my items”

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Posted 7 months ago

“Always probably delivery and quality products”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Quick delivery and excellent product. I bought my first pair of ballet tights, exactly as advertised. Great quality”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Excellent quality, excellent price fast delivery. What more could one want. Really pleased with my purchases”

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“Speedy delivery, great prices and range available and easy returns”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“Good quality items, good customer service, quick delivery service and value for money.”

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“My order was dispatched within the stated time and arrived in good condition. It is unfortunate that Dance Direct stock very few leotards in large sizes, and that the few that they do stock do not fit people with a generous bust (although that is more the fault of the manufacturers).”

Helpful Report

Posted 7 months ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I will pass on your comments about the size range to the buying team.

Posted 7 months ago

“Website easy to understand and very fast delivery”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and speed of delivery.

Posted 7 months ago

Dance Direct is rated 4.7 based on 7,324 reviews