Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,318 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service and excellent product”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 days ago

“Fantatsic service and quick delivery”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 4 days ago

“Fast delivery and Fab dance gear!”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 week ago

“I ordered something and it was too small. It was quick and easy to return with Royal mail collecting from my house. Dance direct were brilliant with responding to emails. Excellent service, thank you”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 week ago

“Perfect arrival really quick!”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 week ago

“Excellent service and prompt delivery. Very happy with shoes; comfortable, good sizing, flexible and nice sound”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear that you are happy with our service and swift delivery, as we always do our best to look after our customers.

Posted 1 week ago

“Amazing products and prices, fast delivery.”

Helpful Report

Posted 1 week ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Posted 1 week ago

“I submitted my order and immediately had email confirmation. My Granddaughter loves the warm up shoes which fit perfectly and they are an excellent quality and a very reasonable price. Would definitely recommend. Thank you 😊”

Helpful Report

Posted 1 week ago

Thank you for the review and recommendation. We are so pleased that you are happy with the quality of your warm up shoes.

Posted 1 week ago

“This is the second time I have ordered from Dance Direct and the service is consistently excellent. Orders are promptly shipped and arrive fast.”

Helpful Report

Posted 1 week ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 week ago

“Costume was way too small. Messaged customer service who was like “yeah sorry our costumes run small” why bother to ascribe a clothing size to the costumes if it doesn’t actually match them and you’re aware of this?”

Helpful Report

Posted 1 week ago

I am sorry that the costume did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I have passed this on to the Customer Services department.

Posted 1 week ago

“Fast delivery good purchase dance boots”

Helpful Report

Posted 1 week ago

Thank you for the 5 stars it makes our day when we see these..

Posted 1 week ago

“Easy to order, costume arrived quickly. Site easy to navigate.”

Helpful Report

Posted 2 weeks ago

Thank you for the review and the great photo! I will share this with our team!

Posted 2 weeks ago

“Had an issue with an item but received excellent customer service in solving the issue. Swift, friendly and understanding.”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 weeks ago

“Have always and will always buy my ballet shoes and dance wear from Dance Direct, quick, easy and high quality dance products:)”

Helpful Report

Posted 2 weeks ago

Thank you so much for the great review and the stunning photo! I will share this with our team today!

Posted 2 weeks ago

“Very efficient.”

Helpful Report

Posted 2 weeks ago

Thank you for the review!

Posted 2 weeks ago

“Great variety of clothes and accessories at even better prices, I had an issue with the Royal Mail delivery, Dance direct customer services were incredibly helpful and efficient, now I have the present my daughter has been after for ages! Winner winner Christmas dinner!”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here!

Posted 2 weeks ago

“Love this site as it caters for dancers of all shapes & sizes.”

Helpful Report

Posted 2 weeks ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 weeks ago

“Excellent communication and quickly delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 2 weeks ago

“Very helpful team. Slow returns process but the team at the other end are super friendly, easy to check in with and very helpful.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers!

Posted 2 weeks ago

“Quick delivery good material”

Helpful Report

Posted 2 weeks ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 2 weeks ago

Dance Direct is rated 4.7 based on 7,318 reviews