Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,507 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th February 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived perfectly. Detail is beautiful my little girl absolutely loves it and we will definitely be purchasing more from yourselves”

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Posted 6 days ago

Thank you for your wonderful review. We're pleased she loves the tutu! :)

Posted 3 days ago

“Website was clear and easybto navigate. Prices were competitive. Arrived quickly and well packaged.”

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Posted 6 days ago

Thank you for your postitive review!

Posted 3 days ago

“Happy about quality size good tks”

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Posted 6 days ago

Thank you for your positive review!

Posted 3 days ago

“"I've had a great experience shopping with Dance Direct. The quality of their dancewear is excellent, and the ordering process is smooth and hassle-free. My order arrived quickly, and everything fit perfectly. I appreciate their wide selection and reliable service. Highly recommend!"”

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Posted 1 week ago

Thank you for your review! We are pleased you are happy with your goods and our service :)

Posted 3 days ago

“Great quality, great customer service.”

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Posted 1 week ago

Thank you for your postitive review!

Posted 3 days ago

“Delivery of the item was very quick. Unfortunately the shoes were too small so I returned them. They were delivered back to dance direct on 6th February …this is now 14th February and I’ve yet to even get a confirmation email from them to say they’ve received the return let alone a refund.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, Lynne. I'm sorry to learn that the shoes were too small and that you haven't received confirmation of your return yet. Returns can take up to 14 days so if you have not received your refund tomorrow please contact customer services who will be able to assist you.

Posted 3 days ago

“Fantastic selections with the best materials and colours.”

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Posted 1 week ago

Thank you for the positive review!

Posted 3 days ago

“nice fast and easy ot navigate, thankyou.”

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Posted 1 week ago

Thank you for the positive review!

Posted 3 days ago

“Great site”

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Posted 1 week ago

Thank you for the positive review!

Posted 3 days ago

“Easy and quick service”

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Posted 1 week ago

Thank you for the positive review!

Posted 3 days ago

“Great dance clothes. Little one absolutely loves her new dress and cardigan! Fast delivery as well!”

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Posted 1 week ago

Thank you for your wonderful review!

Posted 3 days ago

“We needed two costumes delivered quickly and Dance direct quickly responded to my email and posted my costumes promptly. Both dresses are stunning.”

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Posted 1 week ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 week ago

“Very fast delivery, items usually as described and in a very handy dance bag with a hanger which adds a special touch and keeps the costumes protected. I did encounter a fault on one of the dresses I ordered, however the matter was dealt with immediately and fantastic service. Thank you”

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Posted 1 week ago

Thank you for your review! We are happy you are pleased with our service and your issue was resolved quickly.

Posted 1 week ago

“Amazing shoes,excellent help and advice to choose right shoes and sizes. Always fast reply to all my questions.”

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Posted 1 week ago

Thank you for your wonderful review!

Posted 1 week ago

“Lovely quality material leotard, true to size and looks lovely on. Not my first purchase and will be shopping again.”

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Posted 1 week ago

Thank you for the 5 star review!

Posted 1 week ago

“Item arrived promptly. Worn for a dance class and was very comfortable and a good fit.”

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Posted 1 week ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“Dance direct is easy to navigate and offers a brilliant array of costumes and dance essentials.”

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Posted 1 week ago

Thank you for the wonderful review!

Posted 1 week ago

“Fast, efficient, great quality unique item”

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Posted 1 week ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“I’ve used Dance direct a few times now. I find they offer a Good variety of quality dance-wear, at very competitive prices.The only downside I’m finding, is having to order multiple items, to get the right size and having to pay for postage. Then return unwanted sizes. It would be good if they could give more advice on sizing between brands; so, the buyer knows roughly where to start; as sizes vary so much. But, I will use dance direct in the future. I’m pleased with the items I have bought and kept and their customer service department are good, when something goes wrong.”

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Posted 1 week ago

Thank you for your review and comments. I will pass this onto the relevant team.

Posted 1 week ago

“Brilliant service and good quality jazz shoes with a quick delivery time too Thank you”

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Posted 1 week ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

Dance Direct is rated 4.7 based on 7,507 reviews